Merchant Maverick makes small business easy for business owners, no matter their experience level. Offering in-depth reviews and expert business advice, Merchant Maverick guides entrepreneurs to the best products and software solutions available. Since its inception in 2009, Merchant Maverick has empowered over 1 million businesses to thrive through its blog and YouTube channel.
Merchant Maverick (merchantmaverick.com) has 69 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
merchantmaverick.com
Website
merchantmaverick.com
Category
Malls & Marketplaces
Location
Orange, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 75% of reviews.
Latest
Most recent review: July 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
We needed a new credit card machine, so I filled out an online Merchant Maverick form. Received an instant reply from the team that the machine I selected was no longer used, and suggested a replacement. No time wasted, prompt and efficient. This is the type of service that I keep coming back for.
Response from Merchant MaverickJan 29, 2021
Awesome. This is the type of feedback we love to hear--our goal is to "make small business easy". Thank you so much for sharing your experience with other small business owners!
DB
Doctor_Bitmap
One-person LLC that is not interested in growth
I am a very small single proprietorship that provides cutlery and tool sharpening services to a wide clientele in my area. I accept Venmo and cash for payment. Most of my "marketing" is word of mouth, plus some folks who find my website and contact me through a contact form or by calling my cell phone. Don't need marketing help, don't need improved search results. Very small outfit that pays virtually nothing for assistance. Don't even have a bookkeeper. I enjoy reading Merchant Maverick messages but most do not apply to my level of business expertise, and I am not interested in expanding.
Response from Merchant MaverickJan 29, 2021
That is so great to hear that you enjoy the content, even if it doesn't always pertain to you. If there is ever a topic that you wish we had covered, you probably aren't alone and it can't hurt to ask!
We are always open to suggestions or requests via our FAQ/Contact page: https://www.merchantmaverick.com/about/contact/
Thanks so much!
TC
Terri C.
Small Business Endorsement
Really enjoy the quick, informative videos that are very helpful for a small business!
Thanks~
Terri C.
Response from Merchant MaverickJan 29, 2021
Thank you Terri! We are thrilled to hear that our youtube channel has been a useful resource for your small business. Stay tuned--Many more videos to come!
AH
Annie H.
Wonderful website for small business owners
I have been wanted to write a review for Merchant Maverick long time ago. We started our business around 2016, we got the first credit card processor, Worldpay through our business bank, at that point, I don't know anything about how credit card fee is charged, I just presumed everybody paid the same fee. After couple months, a lady from Heartland stopped by, wanted us switched to her company,, and she promised we would pay less . I started realized there are more choices than Worldpay, so I did some research online, try to find some info to help me decide, that's when I stumped upon this website: Merchant Maverick. I read the articles from them about credit card processors, the cons and pros for each processor..... From them, I learned the difference of each price models, and I learned the interchange plus..... There are so much useful info from their website! Fast forward today, we are very happy with the credit card processor we got it under Merchant Maverick's suggestion, they are fair and has excellent customer service. Merchant Maverick became my go-to website for anything related with credit card processors, I became a little expert about choosing credit card processor, I also recommend to my friends or customers to check out Merchant Maverick first before they want to switch their credit card processor. Thank you Merchant Maverick for your marvelous job to help small business owner like me save money. I hope Merchant Maverick will continue keep fair and neutral view on the topic they decide to take.
Response from Merchant MaverickJan 29, 2021
We love this Annie! Thank you for sharing your story! THIS is why we do what we do. Great job informing yourself too! You have our word that will continue providing fair and unbiased content to our readers.
SC
Scott C.
Don't use merchant maverick
Been reading alot of your reviews that give fake ratings for services such as the Zero review. Don't use merchant marerick as a creditable site for information. Very flawed information
Response from Merchant MaverickJan 28, 2021
Hi Scott,
Thank you for taking the time to try to help the small business community with your review of us. That is exactly what we try to do too! And we hear you. Your feedback has actually sparked a conversation here at Merchant Maverick on ways we can improve the transparency of our mission, vision, and values (there is a LOT of heart in this company! You can read about us here: https://www.merchantmaverick.com/about/).
We want our readers to know who we are and why we CAN be trusted! More transparency is definitely in the works.
One thing that wont change is our unbiased and unpaid reviews and ratings. We actually DONT get paid for giving ratings. It’s a common misconception, but it's simply not true, and we need to make that clearer to our readers. If you want to read about our rating and scoring system, as well as how we make money, you can check out the links below.
(Our rating system: https://www.merchantmaverick.com/rating-and-scoring-system/ & How we make money: https://www.merchantmaverick.com/merchant-maverick-money/)
And one final note on Xero: We definitely don’t recommend Xero for every business and maybe it’s also worth mentioning that our reviews are typically focused on the US versions. So if you were looking for information particular to businesses in South Africa, we can completely understand how you might be frustrated by our US-focused review.
Best wishes to you, and thank you again. We strongly believe that all feedback is good feedback!
The Merchant Maverick Team
HL
Harmonious L.
The One & Only Honest Public and Practical Information Source for Small Business
From the beginning, even before the creators of Merchant Maverick had their site up. I was attracted to the inspiration, generosity and educated truth that was made available to me to guide me through the maze of mis-information and deceit, especially in the credit card processing area. It gave me the upper hand when negotiating with processing companies and many times, I had more information then the salesman themselves and many times got redirected to the owner or head honcho of the company. I am extremely grateful for saving the 2% on my sales for the years I owned my retail business. Now with the current events and affairs of our world, the information I receive is invaluable to informing me of what is going on, way before the information finds its way to the public and I can trust the information and the guidance. Thank You
Response from Merchant MaverickFeb 19, 2021
We are so happy that our content has helped you save money and stay informed! Thank you so much for sharing!
AI
Alexander I.
Little more than a marketing company…
Little more than a marketing company selling someone's services. nothing very helpful, and the lack of any real advise on operating online retail.
Response from Merchant MaverickAug 17, 2020
Hi Alexander,
Thank you for responding to our review invite (even if it was tough to read)! It looks like you signed up for our promotional newsletter specifically, but that's an easy fix! Our promo emails are for readers who want to receive discounts that we occasionally negotiate with reputable 5-star vendors but we are in no way selling services- not even our own. More on that here: https://www.merchantmaverick.com/merchant-maverick-money/
You can definitely update your subscription preferences at any time if promos are no longer appealing to you. We have a Retail/eCommerce newsletter that may be more suited to your interests if you wish to remain subscribed. And if not, our website has a wealth of information on starting and operating an online retail business, including free downloadable guides and in-depth reviews of providers and services. These can all be found in the eCommerce sections of our website and blog.
We ALWAYS welcome reader feedback, good, bad, or indifferent (you can usually find this invitation at the bottom of our emails: 🙂😐🙁). So if you have any specific content requests, we'd love the opportunity to address them in a more meaningful way. Our #1 goal is to help small business owners, so to say we are bummed to receive this review is an understatement! We hope you'll give us the opportunity to change your mind!
Best,
The Merchant Maverick Team
"Our mission is to guide and empower business decision-makers with honest, accurate, and actionable information."
PP
Patty P.
Merchant Maverick helps small businesses!
Always appreciate the sage business advice. Three years ago, when I was trying to save money on credit card service fees, Merchant Maverick shared information about how to compare the services and make sure you weren't missing any hidden fees, etc. Also reviewed several different companies. I didn't know what I didn't know! I used that information to make a wise, informed decision that has saved us thousands annually. We are a small business with limited access to resources, so any information like this is especially helpful.
Response from Merchant MaverickJul 16, 2020
That's amazing to hear! Thank you so much for this review, Patty! You are spot on- you don't know what you don't know. That's why we do what we do and this is exactly the outcome we strive for! Thank you for being a loyal Merchant Maverick reader and for sharing your experience so other small business owners can make sound business decisions like you.
