Merchant MaverickReviews of merchantmaverick.com

Response from Merchant MaverickApr 2, 2021

Hi Lee,  Thank you for your candor. The truth is that we've reviewed somewhere around 500 different credit card processors over the years, and there are hundreds, if not thousands more. When our company first started, we utilized search engines to determine who the most popular processors were, and we reviewed each of them, one by one, from the top down. But at some point we had to set a limit so that our editorial team could keep them all up-to-date with the latest features, pricing, etc. Like every small business, we are limited by the stretch of our resources, and we don't ever want to compromise the quality and depth of our content, for quantity. The initial decision to review a company is based on its search popularity and reputation. You've probably heard the saying "energy flows where the attention goes" and that is true for us. We focus our attention on the processors that our readers are most interested in, meaning the reviews that get the most traffic on our website are our priority. It's completely reader driven. Currently we have over 100 of our most widely used merchant account reviews published on our site. https://www.merchantmaverick.com/review-category/merchant-accounts/ In terms of paid partnerships--We only partner with companies that have a star-rating of 4 or above. Partnerships are created only after the company has been independently reviewed by our editorial team, and must have received a rating of 4 or above for talks to even commence. We un-partner with vendors if their star-rating drops below that threshold. Our post, "How This Site Makes Money" explains all this in much more detail. https://www.merchantmaverick.com/merchant-maverick-money/ With all that said, we are always listening, and accepting review requests, so if there is a particular CCP (or even several) that you believe our readers should know about please let us know! We'd love to hear any suggestions you have. https://www.merchantmaverick.com/about/contact/ Thanks again Lee. We appreciate your time immensely, and if you'd like any additional info, please feel free to reach out.

Response from Merchant MaverickAug 17, 2020

Hi Alexander, Thank you for responding to our review invite (even if it was tough to read)! It looks like you signed up for our promotional newsletter specifically, but that's an easy fix! Our promo emails are for readers who want to receive discounts that we occasionally negotiate with reputable 5-star vendors but we are in no way selling services- not even our own. More on that here: https://www.merchantmaverick.com/merchant-maverick-money/ You can definitely update your subscription preferences at any time if promos are no longer appealing to you. We have a Retail/eCommerce newsletter that may be more suited to your interests if you wish to remain subscribed. And if not, our website has a wealth of information on starting and operating an online retail business, including free downloadable guides and in-depth reviews of providers and services. These can all be found in the eCommerce sections of our website and blog. We ALWAYS welcome reader feedback, good, bad, or indifferent (you can usually find this invitation at the bottom of our emails: 🙂😐🙁). So if you have any specific content requests, we'd love the opportunity to address them in a more meaningful way. Our #1 goal is to help small business owners, so to say we are bummed to receive this review is an understatement! We hope you'll give us the opportunity to change your mind! Best, The Merchant Maverick Team "Our mission is to guide and empower business decision-makers with honest, accurate, and actionable information."

Response from Merchant MaverickJun 24, 2020

Hi Bob, Thank you so much for taking the time to let us know your thoughts! We do realize PayPal is not everyone's cup of tea. However, we have to follow the same rating criteria for all providers we review to remain consistent and fair. We make every effort to remain unbiased and transparent and our goal is always to provide the most accurate information to business owners so they can make informed decisions. We are sorry our review left you feeling frustrated. That's not at all how we want our readers to feel - we want to be a trusted resource. Our editorial team regularly updates our reviews and will continue to be on the lookout out for any changes at PayPal - good or bad. Here is a link to our rating criteria if you want to see how a score is determined: https://www.merchantmaverick.com/rating-and-scoring-system/ Thanks again!