Yan A.
Their reviews are sponsored by competitors
Looks like Merchant Maverick is not that "unbiased" as they state. There are many complaints about unreasonably low review ratings here on TrustPilot and other websites. It seems like they play with review ratings depending on how much they get paid by the reviewed software competitors. For example. There's a CS-Cart review published on Merchant Maverick. If you read the review, it is mostly a good review but the overall rating is very low. The rating of 2.5 disagrees with the content and the mood of the review. Seems like someone paid them to lower the rating. We've tried to contact Merchant Maverick multiple times to discuss the CS-Cart review, update it, correct some facts and inaccuracies. They never replied. I think that's because their reviews are sponsored by competitors.
Response from Merchant MaverickJan 20, 2023
Thank you for your message. The writers and editors at Merchant Maverick create original content over which partners have zero editorial control. Our target audience is small business owners who still might be concerned with the issues addressed in the review, namely: fees, a lack of customer support, and a lack of integrations.



