Amy D.
Excellent experience
Excellent experience! My business needed a quick solution and they bent over backwards to make it happen. Exceptional customer service and installation. Highly recommend!
Mercer Floors is a full service carpet and flooring provider who has been servicing the greater Baltimore, Maryland region for over half a century. We are a locally owned and family operated business who answer directly to our clients and teammates who are our neighbors instead of stockholders and thus pride ourselves in offering only the best product, installation, and customer service. From inspiration to installation we can help you achieve your dreams with our extensive experience, training, and resources on home improvement projects including carpeting, hardwood, rugs and runners, laminate, vinyl sheet and tile, ceramic and porcelain, natural stone, and mosaic tile!
Mercer Carpet One Floor & Home (mercerfloorandhome.com) has 58 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Amy D.
Excellent experience! My business needed a quick solution and they bent over backwards to make it happen. Exceptional customer service and installation. Highly recommend!
Kyra K.
Amazing company and service. Product selection is like no other and the amount of knowledge and professionalism that each employee has is incredible. This company is truly outstanding!
Lara B.
Sherri was very helpful, and not pushy, as a sales rep. The installers were quick, careful and friendly.
Response from Mercer Carpet One Floor & HomeMar 19, 2018
Thank you Lara for taking the time to share your experience! We're glad you are happy with your new master bedroom carpet and would like to thank you for being an excellent repeat client of ours. If there are ever any questions we can assist with, please don't hesitate to contact us! Thank you & have a lovely day!
Cindy & Greg H.
Mercer did a fantastic job. They were able to complete a project for us on very short notice and our new luxury vinyl flooring is absolutely beautiful. The staff are professional, knowledgeable and courteous - this is our second time using them and we would definitely work with them again.
Response from Mercer Carpet One Floor & HomeFeb 1, 2018
Thank you Cindy & Greg for taking the time to share your experience with Katlin and the rest of the Mercer Team! We're thrilled that you are so happy with your new basement luxury vinyl floor! Please don't hesitate to contact us if there are ever any questions we can assist with!
Linda D.
Excellent customer service.
Response from Mercer Carpet One Floor & HomeJan 18, 2018
Thank you Linda for taking the time to share your experience! We're thrilled that you are enjoying your new carpeting and are happy with the installation and the service provided by Barry and the rest of the Mercer Team. If there are ever any questions that we can assist with, please don't hesitate to reach out! Thank you for choosing Mercer Floor & Home to assist you with your project.
James E.
Excellent service. Installers were superb. Even got a call from the owner asking how everything was going with the floor.
Response from Mercer Carpet One Floor & HomeJan 18, 2018
Thank you James for taking the time to share your experience! We're thrilled that you are enjoying your new hardwood and are happy with the installation and the service provided by Kevin and the rest of the Mercer Team. If there are ever any questions that we can assist with, please don't hesitate to reach out! Thank you for choosing Mercer Floor & Home to assist you with your project.
Sean
They recarpeted a part of my basement after I had some work done. They found an exact match for the existing carpet and within 2 weeks the work was done and looks perfect. No complaints at all. Friendly and fast service, reasonable price.
Response from Mercer Carpet One Floor & HomeNov 16, 2017
Thank you Sean for taking the time to share your experience! We're thrilled that you are enjoying your new carpeting and are happy with the installation and the service provided by Jeff and the rest of the Mercer Team. If there are ever any questions that we can assist with, please don't hesitate to reach out! Thank you for choosing Mercer Floor & Home to assist you with your project.
Craig And Lynn Anne R.
Our sales person was great! She went through numerous samples with us and after we selected the carpet we wanted she came to the house to expertly measure the area. Even brought samples to confirm the color selection versus the room colors.The installers were likewise just as professional.They were in and out in no time.
Response from Mercer Carpet One Floor & HomeNov 15, 2017
Thank you Craig & Lynn Ann for taking the time to share your experience! We're thrilled that you are happy with your new carpeting, its installation, and the service provided by Sheri and the rest of the Mercer Team. Thank you for choosing Mercer Floor & Home to assist you with your project. If there are ever any questions that we can assist with at any point, please do not hesitate to reach out!