Mercer Carpet One Floor & HomeReviews of mercerfloorandhome.com

Response from Mercer Carpet One Floor & HomeFeb 6, 2017

Thank you Martin for reviewing us; we believe that there was a miscommunication somewhere. Jim & Courtney have been in touch and were on the same page about the few small things that needed to be taken care of. The last Jim heard, Courtney wanted to make sure everything was in it's rightful place before we came back out and would reach out to us when ready. If you are ready now, please let us know as we are ready to go when you are. Thank you & have a lovely day!

Response from Mercer Carpet One Floor & HomeJul 14, 2016

Thank you for taking the time to share your experience with Mercer Floors. Your project consultant is no longer with Mercer and it is the responsibility of the consultant to follow up with each project. We are disappointed that he failed to do so. You mentioned that your bathroom luxury vinyl tile was 'just okay;' we would very much like to discuss your concerns. Please contact us at your earliest convenience. Thank you & have a lovely day.