Mercer Carpet One Floor & Home Reviews | Read Customer Reviews of mercerfloorandhome.com

Mercer Carpet One Floor & Home Reviews | Read Customer Reviews of mercerfloorandhome.com

Mercer Carpet One Floor & Home reviews

Showing 43 reviews with 5 stars · Clear filters

Cindy B.
Jul 28, 2016
Wonderful experience
Jeff was my salesperson. First of all he was so knowledgable. He knew a lot about hardwood floors and carpeting. Was not pushy! He took his time with us. It was a wonderful experience from start to finish. My floors look amazing! Jeff is an asset to Mercer Carpet One Floor and Home!
Response from Mercer Carpet One Floor & HomeJul 28, 2016
Thank you Cindy for taking the time to share your experience! We're thrilled that you enjoyed working with Jeff and are so happy with your new hardwood floors! If there are ever any questions, please don't hesitate to contact us!
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Ken & Gerda Z.
Jul 27, 2016
Knowledgable
Knowledgable of merchandise to present facts and let customer chose.
Response from Mercer Carpet One Floor & HomeJul 27, 2016
Thank you Ken & Gerda for taking the time to share your experience! We're thrilled that you are so happy with the expertise and service that you received. If any questions arise, please don't hesitate to contact us!
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CJ K.
Jul 27, 2016
Very Helpful and Knowledgeable
My wife and I shopped around multiple stores looking at different carpets. When we walked into Mercer, Matt immediately helped us. He knows what he is talking about and walked us through the different options, and what the actual differences in the carpets are. They were very responsiveness throughout the whole process and had reasonable prices.
Response from Mercer Carpet One Floor & HomeJul 27, 2016
Thank you CJ for taking the time to share your experience! We're thrilled that you are enjoying your new Master Bedroom carpeting and so pleased with the service provided. If any questions arise, please don't hesitate to contact us.
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Dotti B.
Jul 20, 2016
a long distance experience
I needed carpeting in my newly purchased condo in MD before moving in from Ohio. Katlin was extremely helpful, and professional....directed me to a local store to choose carpeting and color, and took care of all of the many details on her end to order, deliver and install on time before the big move. My daughter in law also worked with Katlin in Md to give access to the condo for the work....and she too was impressed with the workers, the completed product and the speed with which they installed the carpeting.....and we love how it looks!! A big shout-out to a wonderful team!!
Response from Mercer Carpet One Floor & HomeJul 20, 2016
Thank you Dotti for taking the time to share your experience! We're thrilled that you are so happy with your new carpeting and our service! If any questions were to arise, please don't hesitate to contact us!
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Duncan
Jul 15, 2016
Excellent Service
i called mercer carpet. A representative came to my home at a time convenient to me. She was on-time, courteous and professional. She listened to all of my instructions, and answered all of my questions in a very pleasant manner. When the installers came, they already had my instructions and they did an outstanding job!!
Response from Mercer Carpet One Floor & HomeJul 15, 2016
Thank you Duncan for taking the time to share your experience with your project consultant, Katlin, and the rest of the Mercer Team. We're thrilled that you are enjoying your new flooring and the service provided. If any questions arise, please don't hesitate to contact us!
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Mike and Brenda S.
Jul 14, 2016
Good Job
Enjoyed working with Mercer. Matt and Jim were very helpful. We appreciate upgrades offered. Installation guys were great. Went the extra mile in making repairs made necessary due to poor workmanship of other installers.
Response from Mercer Carpet One Floor & HomeJul 15, 2016
Thank you Mike & Brenda for taking the time to share your experience with your project consultant, Matthew, and the rest of the Mercer Team. We're thrilled that you are enjoying your new flooring and the service provided. If any questions arise, please don't hesitate to contact us!
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Amy & C.
Jul 10, 2016
Style and color
Mercer's did a great job helping us with style and color. They followed it up with a wonderful installation. Thank you Mercer's for another great experience!
Response from Mercer Carpet One Floor & HomeJul 11, 2016
Thank you Amy & Chris for taking the time to share your experience! We're thrilled that you're so happy with your new basement family room carpeting! If there are ever any questions we can help with, please don't hesitate to contact us!
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Linda and John R.
Jul 6, 2016
My only place for flooring
Over the last few years I have had the folks at Mercer do all the flooring in my townhouse--wood, carpet, vinyl. The whole process was painless and the installers were very knowledgeable and professional. When I needed re-stretching on one of the carpet installs, they came back out no questions asked. I learned of Mercer from a friend, and now there is a whole group of us who recommend Mercer when anyone is looking for flooring.
Response from Mercer Carpet One Floor & HomeJul 6, 2016
Thank you Linda & John for taking the time to share your experience! We're thrilled that you are enjoying your carpeting, hardwood, vinyl, other finished projects, and product services we have assisted you with in 2011, 2012, 2013, and 2015! If any questions arise, please don't hesitate to contact us!
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