Matthew J.
Great customer service
Great customer service. And speedy delivery. The bike I purchased is top notch. I would happily recommend this site to anyone 👍

MERACH, motivated by the concept of health as the core of life, has produced quality home fitness equipment and innovative solutions for effective home fitness.As a premium home fitness system, MERACH is dedicated to providing everyone with an experience that is enjoyable, empowering and motivating, and that’s why we have created the MERACHGO technology and the MERACH APP that aim to improve your workout experience on any of our equipment (rowing machines, exercise bikes, treadmills, and ellipticals).MERACHGO and MERACH App will make it easier to stay fit and enjoy the process.
Merach US (merachfit.com) has 807 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Fitness & Weight Lifting
Excellent

Fitness & Weight Lifting · Benicia, California
Excellent

Fitness & Weight Lifting · Los Angeles, California
Excellent
Fitness & Weight Lifting
Excellent
Showing 562 reviews with 5 stars · Clear filters
Matthew J.
Great customer service. And speedy delivery. The bike I purchased is top notch. I would happily recommend this site to anyone 👍
Matt M.
Great quality equipment and very helpful customer service. Mreach R50 AirRower matches quality of concept 2 and is very easy to assemble.
Response from Merach USNov 11, 2025
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with your R50 AirRower and that our team was able to assist you. Your feedback means a lot to us. — Merach Customer Service Team
Fran
At first I was upset with the fact that the courier delivered my order to the wrong apartment. I never received it and had to reach out to Merach fit. Ron from customer service reached out to me and directed me on exactly what I should do. I was very appreciative! Now my situation is resolved! Thanks again Ron! Francina H.
Response from Merach USNov 11, 2025
Thank you so much for sharing your experience! We're very sorry to hear about the delivery issue, but we're glad we could help resolve it. Your kind words really mean a lot to us, and I’ll be sure to pass your thanks along to Ron and the team! If you ever need further assistance, don't hesitate to reach out. — Merach Customer Service Team
Leo T.
Rowing machine is built well. I have it in my garage gym and use the rower alone or incorporate it with a bootcamp and use the rower as part of a circuit. Great rower- great price
Response from Merach USNov 11, 2025
Thank you so much for the great feedback! We're thrilled to hear that you're enjoying the rowing machine and that it’s working well in your garage gym. It’s awesome to know it’s a valuable part of your workout routine. We truly appreciate your support and are so glad you’re happy with both the quality and price. Keep up the great work, and if you ever need anything, feel free to reach out! — Merach Customer Service Team
Mirjam T.
Ich habe den Stepper MR-2403 bestellt. Lieferung erfolgte schnell. Das Gerät hat leider gequietscht und konnte mit Schmieren und leichtem Lösen der Schrauben nicht behoben werden. Der Kundenservice war super nett, sehr hilfsbereit und hat mir einen neuen Stepper zukommen lassen. Das neue Gerät funktioniert einwandfrei. Toller Service.
Response from Merach USNov 11, 2025
Vielen Dank für Ihre positive Rückmeldung! Es freut uns sehr zu hören, dass der Austausch des Steppers reibungslos verlief und das neue Gerät nun einwandfrei funktioniert. Wir sind froh, dass unser Kundenservice Ihnen helfen konnte und dass Sie mit dem neuen Stepper zufrieden sind. Vielen Dank für Ihre Geduld und Ihr Vertrauen in uns! Wenn Sie weitere Fragen oder Anliegen haben, stehen wir Ihnen gerne zur Verfügung. — Merach Kundenservice Team
Ralph M.
Glad I ignored the bad reviews. Excellent product (Rowing machine) for the price and delivery was quick.
Response from Merach USNov 11, 2025
Thank you so much for your kind words! We're so glad to hear that you’re happy with your rowing machine and that the delivery went smoothly. We truly appreciate you taking the time to share your experience and are thrilled that you’re enjoying the product. If you ever need any assistance or have questions, feel free to reach out. We’re here to help! — Merach Customer Service Team
Manou
Durfde er niet te bestellen door al deze reviews haha! Dus via creditkaart betaald … toch maar getest! En ja hoor, 2 dagen later was het product (verstelbare stepper) al binnen. Tot nu toe dik tevreden! Benen branden.
Response from Merach USNov 11, 2025
Dank je wel voor je geweldige feedback! We zijn blij om te horen dat je tevreden bent met je verstelbare stepper en dat de levering snel was. Het is fantastisch dat je nu volop kunt genieten van je training! Als je ooit vragen hebt of hulp nodig hebt, aarzel dan niet om contact met ons op te nemen. We staan altijd voor je klaar! — Merach Klantenservice Team
Rui
Good experience, confortable seat, silence machine perfect to have at home