Merach USReviews of merachfit.com

I had some issues with the shipment but the aftersales support fixed to the problem by sending another machine. The rower is a good machine with a good quality.

Vor 7 Tage eine Reklamation beantragt. Da ein Teil des Laufbandes gebrochen ist bei der Lieferung. Bis dato keine Reaktion. Ebenfalls fehlt noch ein Teil der Bestellung und auch hier keine Reaktion auf meine Mail. Ergänzung 28.01.: Kundensupport hat sich gemeldet und ein großzügiges Angebot gemacht. Update, sobald der Support Fall abgeschlossen ist. 10.02. Austausch des kaputten Gerätes erfolgt. Nach Start Schwierigkeiten, dann doch super geklappt. Sind mit den Geräten für das Homegym sehr zufrieden!

J'ai commandé via le site web de MERACH. Le délai de livraison estimé entre 3 et 7 jours a finalement état de 45 jours. Au dela de cela, l'expérience est correct. Le service après-vente a été réactif et compréhensif.

concernant le rameur R50 il est au top pour le prix , franchement pas a rougir du concept2 pour quasiment le tiers du prix , fabrication serieuse seul bemol le tableau de bord non retro eclairé on ne voit pratiquement rien . le bemol c'est le suivi de livraison allemagne vers la france , une fois en france plus de suivi heureusement que le chauffeur m'a contacté le jour de la livraion et que j'etais present. voila pour mon avis. cordialement

Ich bin hin und her gerissen , einerseits 5 Sterne und dann wieder 1 Stern. Ich habe im Shop, Rudergerät, Laufband , Hanteln bestellt. Das Rudergerät ist oberste Klasse. Qualität. Das Laufband ist so la la aber die Hanteln und der Support mit der Reklamation bezogen auf die Hanteln eine Frechheit. Direkt gebrochen beim ersten mal benutzen ( mit 10 KG nur ) Seit 1 Woche warte ich auf Rückmeldung . Das Ruder gerät musst ich Reklamieren wegen Rost im Wassertank . Hier lief alles mehr als Super. Also mein Bewertung 50/50

Rower r14 came in time, it was okay but didn’t fit my ergonomics like I was hoping and resistance was not enought. I decided to return and refund it. I can’t say that the quality is perfect as the toppings of footrest were coming off and I had to cut those yarns several times in just a two weeks of use. But that machine was budget priced so can’t expect it to be perfect. Money came back like it should, just had to pay postal charges myself. I am planning to buy r50 once it’s on storage again. Advice to everyone, only right e-mail to contact merach is: support.eu@merach .com I could not get on contact with anyone from other e-mails although website says different addresses

I bought a rowing machine as a Christmas present. The delivery was very fast, within two days. It gives a very robust and high-quality impression. Unfortunately, the monitor was defective. Customer service is very friendly and helpful, but communication is only via email and the response time is about two days, which is understandable during the Christmas period. I have since received the replacement part, and everything is now working perfectly. Due to the defect and the processing time, I am giving 4 stars; otherwise, it would have been 5.

Ordered their R26 rowing machine on 12/18/2025. Order # 215855. Website said an email will be sent when it ships. It is 1/8/2026 and I've received no email and no towing machine yet. A week ago I sent a message to their "support team". The response was "call us", so I call and get no one. I email again and receive a response with no text in it. I'm not even sure if a rowing machine will ever arrive. $325 down the drain? *Edit* 1/29/26 - The rowing machine I purchased was delivered today. Everything was securely packaged and damage free. This evening I assembled it using the clear instructions and included hardware. It's a very nice looking machine and would appear to be quite durable. I spent about ten minutes on it and can already tell I'm going to enjoy this unique rowing equipment. While the company's communication was spotty in my case, the product is quite nice.