Merach USReviews of merachfit.com

Response from Merach USDec 8, 2025

Es tut uns sehr leid, dass du diese Erfahrung gemacht hast. Leider können wir deine E-Mails momentan nicht finden. Bitte sende deine Anfrage an unsere Support-E-Mail-Adresse [email protected] , und wir werden uns so schnell wie möglich um dein Anliegen kümmern. Wir entschuldigen uns nochmals für die Unannehmlichkeiten. — Merach Kundendienstteam

Response from Merach USDec 5, 2025

Es tut uns leid, dass Sie solche Schwierigkeiten und Unannehmlichkeiten erfahren haben. Wenn es ein Problem mit dem Gerät gibt, benötigen wir das Gerät nicht zurück, um Ihnen eine Rückerstattung zu gewähren. Falls das Gerät jedoch keine Qualitätsprobleme aufweist, benötigen wir es zur Rückgabe, um Ihnen eine Rückerstattung zu ermöglichen. Wir werden Ihre E-Mail schnellstmöglich lokalisieren und uns um Ihr Anliegen kümmern, damit wir Ihnen schnell eine Lösung anbieten können. Wir bedanken uns für Ihre Geduld und Ihr Verständnis. — Merach Kundendienstteam

Response from Merach USDec 4, 2025

We sincerely apologize for the inconvenience you've experienced. We completely understand your frustration, and we deeply regret that we haven't met your expectations. Please be assured that we will process a full refund for your order as quickly as possible. Our customer support team is currently reviewing your case, and you will be contacted shortly with further details. We truly appreciate your patience and understanding, and once again, we are very sorry for the negative experience. Thank you for bringing this to our attention. — Merach Customer Service Team

Response from Merach USDec 2, 2025

Nous vous présentons nos plus sincères excuses pour le retard dans la livraison de votre commande. Nous avons localisé votre message et votre commande, qui n’a pas encore été expédiée en raison d’un manque de stock. Notre équipe de service client prendra rapidement contact avec vous par email pour vous fournir une solution et un suivi. Nous comprenons parfaitement votre frustration et nous nous excusons pour les désagréments causés. Nous nous engageons à améliorer notre communication et à résoudre ce problème dans les plus brefs délais. Merci de votre patience et encore une fois, nous sommes désolés pour la gêne occasionnée. — L’équipe Merach

Response from Merach USDec 1, 2025

We sincerely apologize for the inconvenience you’ve experienced. We’ve located your email and are working to resolve the issue as quickly as possible. We deeply regret the frustration this has caused and appreciate your patience while we address your concerns. Thank you for bringing this to our attention. — Merach Customer Service Team

Response from Merach USDec 1, 2025

Désolé pour le retard et les désagréments causés. En raison d'un manque de stock, il y a eu un délai imprévu. Nous avons localisé votre commande et allons vous fournir une solution rapidement. Merci de votre patience et encore toutes nos excuses pour la gêne occasionnée. — L’équipe Merach

Response from Merach USNov 27, 2025

Thank you for reaching out. We understand your concerns, and we apologize for the confusion. To clarify: Merach is not affiliated with Lidl. We have no partnership with Lidl, and any claim suggesting this is false. We do not sell air fryers. We only offer specific fitness equipment, such as recumbent bikes, vibration plates, and related products. We do not sell products in Ireland. Unfortunately, we do not currently ship to Ireland, and we do not have any distributors in that region. It seems that you may have encountered a fraudulent website using our brand name. We highly recommend contacting your bank or payment provider immediately to dispute the charge and request a refund. We apologize for any confusion this has caused, and we strongly advise against interacting with any third-party websites making false claims about our products or affiliation. — Merach Customer Service Team

Response from Merach USNov 18, 2025

We sincerely apologize for the inconvenience and frustration you have experienced with your order. I can fully understand your frustration, and I want to assure you that we take this matter very seriously. We have located your order and the emails you’ve sent. After reviewing the situation, we can confirm that your order has not been handled properly, and we deeply regret that we have not been able to meet your expectations. As a resolution, we will immediately process a full refund for your order. You will receive a confirmation of the refund shortly. Please accept our sincere apologies for the delay and poor communication you’ve encountered. We are committed to improving our service and ensuring that no customer faces this kind of experience again. Thank you for bringing this to our attention, and we hope you will allow us the opportunity to make things right. — Merach Customer Service Team