Merach USReviews of merachfit.com

I’ve emailed Merach over 30 times and get the same response.Ive tried calling 3 numbers but no one answer or it’s the weekend. They say because of the weekend we are busy. I’ve called everyday of the week so they just send an automated reply which is why I won’t buy anything from this company. Just not trustworthy enough

I never received one of my items and sent 2 emails to support without response as of writing this. They also have a contact-form to fill out for help on their website which after completing only results in an email that says you need to email or call them instead. As well as emailing them about my Folding Vertical Stair Stepper coming damaged and poorly built. The parts where the incorrect size thus not allowing them to properly fit together. Do not trust the reviews. I was very excited to use Merach products, but unfortunately they did not live up to the hype.

On Dec 1st I ordered the fold up squat machine with shipping protection. A few days later I got a notification it shipped with a tracking number. When I clicked the link it takes me to a fake tracking site called track718.us … there is no real information about the products whereabouts. On December 24th I emailed them stating I haven't received the product or actual tacking information and got an automated response basically saying they ate out of office for the holidays also suggesting I include the order number and product serial (even though I included in my orgional email I provide all the information and pictures) On Dec 28th I email them again. Finally at 2am on Dec 31st I get an email stating I now need to go yo some randomn site called seller cotton and make an account, fill out a report, and file a claim with proof I haven't seen the package. I find odd Im supposed to do the customer service reps job of filing the claim. I already gave them all this information twice now I need to create an account and give a 3rd part all this info and my personal info a 3rd time?! Ive never heard of this 3rd party company nor had I ever had to do this with any other package protection policy. I responded that Im not comfortable with that and said I’ll take a refund instead. I believe it was an ai chatbot that responded… the company has stopped responding. I sent several emails continuing to ask for a response. My last was sent on Jan7th. Its 9 days after I got a chatbot response. I had to dispute the charge with my bank and block them from further charges. Either this company is a scam or they drop ship from china with zero customer service. I did some more research and theres alot of reviews with similar experiences. I tried messaging the companies instagram and amazon accounts but no response besides ad spams. seems like a low chance you’ll get your products.

El pasado 26 de Diciembre, a través de Amazon, pedí un remero "Self Generating Electromagnetic", según las fotos aportadas en su página. El 5 de Enero me llegó un modelo inferior de prestaciones y de menor precio. Ante mis reclamaciones, han borrado las fotos de la página, aunque conservo todas las capturas de pantalla, y a mí no me responde nadie.

I used FSA funds to purchase equipment and this company by far is the worst right along with DeerRun. I had my FSA administer cancel my order. I'll be going with a big name from here on out. Stay away from the budget friendly companies. Response to their reply. I'm logged in under a different email. Why send customers to this extent in order to receive a reply. Provide a direct method of contact in order to resolve the matter.

Commande passée début décembre pour un tapis roulant T12, livraison prévu le 12 décembre, mais retardé. Livré le 31 décembre selon le suivi de livraison mais je n'ai jamais reçu le colis, donc colis perdu par le transporteur. Depuis j'essaie de joindre le service à la clientèle mais je n'ai aucune réponse. ( 4 courriels envoyés sans retour).

I placed an order November 24 and waited the stated 10-14 business days for an expected delivery date. I started calling and emailing daily to track my order. I only got an auto-reply to the emails. When I did get a person on the phone they said I would get a return call or email. I NEVER got a response so I kept calling and emailing. Once I was told the color was available so that delayed delivery - but they NEVER contacted me. I only found out after I called. A week later I was told the same thing even though I had already agreed to a color change,

Bestilte for 6 dage siden, har intet hørt. De trak pengene inden de overhovedet har sendt noget. Jeg har skrevet en mail om annullering af min ordre, men hører intet. Hold jer fra det her sted!!