MenvaultReviews of menvault.com

Response from MenvaultSep 6, 2026

Hey Sylvia, Thanks for the feedback! A tip that helps a lot: make sure the guard is pushed down flat and low at the front before pulling the briefs up, which keeps it sitting where it should to catch any leakage. Fit plays a part too, so if it still slips, drop us a line at [email protected] and we'll gladly help you check the sizing and get it staying put. Thanks for choosing Menvault! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultSep 2, 2026

Hey Walter, Thanks for the feedback, and I'm sorry the protection didn't last as long as you'd hoped. Wetting through after a few hours often comes down to fit or how the guard is positioned, and it's usually something we can help improve once we take a proper look. Drop us a line at [email protected] with your order details and we'll gladly help you get more out of them. Thanks for giving Menvault a try, Walter. Ben - Customer Satisfaction Manager Menvault

Response from MenvaultSep 1, 2026

Hey Kenneth, Thanks for the review, and great to hear they're keeping you leak-free, that's the most important part! On the extra layer feeling a little awkward when moving or sitting, sometimes a small sizing or positioning tweak helps it sit more comfortably, and we're happy to talk it through at [email protected]. And on the drying time, they do hold onto moisture a bit longer by design; a gentle wash and air-drying with a spare pair in rotation takes the wait out of it. Thanks for choosing Menvault! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultSep 1, 2026

Hey Lynne, Thank you for the lovely review! Comfortable, discreet, and good quality, that's exactly the everyday reassurance we set out to give. Really glad they're hitting the mark for you. Thanks for being part of the Menvault family! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultAug 30, 2026

Hey BWaj, Thank you for such a thoughtful and balanced review! I'm really glad our team looked after you well and worked with you to find a way forward, that's exactly how it should go. Just to add a little context: the briefs are built for light to moderate leakage, and for that they do exactly what they're designed to do, with the guard there to add protection when it's needed. We always pass customer notes like yours to our product team as part of how we keep refining things, so thank you for taking the time to share yours so clearly. Thanks for choosing Menvault! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultAug 29, 2026

Hey Edmund, Thanks for the review and the good questions! On the fit, our briefs are designed to sit snug, which is what keeps everything secure, but if a 2X feels genuinely tight then a 3X may well sit more comfortably for you. Drop us a line at [email protected] and we'll gladly help you confirm the right size, and sort an exchange if it's warranted. On the drying, you're right that they take a little longer. A gentle wash and air-drying is ideal, and having a spare pair or two in rotation takes the pressure off while they dry. Thanks for trusting Menvault! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultAug 28, 2026

Hey Robert, Thanks for the review, and for giving them a fair go early on! A couple of your points are worth a quick word. The separate guard is intentional, so it can be adjusted or left out on lighter days, though I know it takes a little getting used to. And on the fit around the top of the legs, that's often a sizing detail we can help with. Drop us a line at [email protected] and we'll happily check whether a different size would sit more snugly for you. Thanks for choosing Menvault! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultAug 28, 2026

Hey Steve, Thanks for the review! On the drying, they hold onto moisture a little longer by design, but a gentle wash and air-drying with a couple of spare pairs in rotation makes it far less of a wait. The more important bit: you mentioned two orders but only one arrived. That's something we'll happily sort. Drop us a line at [email protected] with both order numbers and we'll track down the second one for you right away. Thanks for giving Menvault a try, Steve. Ben - Customer Satisfaction Manager Menvault