MenvaultReviews of menvault.com

Response from MenvaultJun 1, 2026

Hey Bill, What an amazing compliment - thank you so much! We're thrilled we could fix your sizing issue immediately and that you didn't have to go through the hassle of returning those small briefs. We can't wait to hear what you think about the correct size once your second order arrives! Thanks for choosing Menvault! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultJun 1, 2026

Hey Mark, We really appreciate you sharing your feedback. Glad to hear you're enjoying the product - we just want to sort out a couple of things with you. The waistband tearing on one pair and the sizing concerns are definitely worth discussing. We've sent you an email so we can help you find the perfect fit and address the defect. Looking forward to your reply! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultJun 1, 2026

Hey Grant, Thanks for the great review! Really glad to hear they work great for you. We appreciate the feedback about the shipping time - we're always looking at ways to improve our delivery speeds for our customers. Thanks for choosing Menvault! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultJun 1, 2026

Hey David, Thanks for the great review! Really glad to hear the product kept you comfortable and dry, and that the ordering and shipping process was simple and fast! Thanks for choosing Menvault! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultMay 19, 2026

Hi Harvey, Thanks for your review! We appreciate the feedback about feeling warm, the absorbent material extending backwards for rectal incontinences, and the thickness being uncomfortable. Just a friendly reminder - Trustpilot is not customer service. We've sent you an email about your order #MV10318 to discuss these concerns further and see how we can help you find a more comfortable solution. Looking forward to hearing from you. Ben - Customer Satisfaction Manager Menvault

Response from MenvaultMay 15, 2026

Hey there, Thanks for the great review! Really glad to hear our product lives up to its promises and stands out compared to others you've tried. That means a lot! Thanks for choosing Menvault! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultMay 7, 2026

Hey Henry, Thanks for the excellent review! Really glad to hear the product performance was as advertised and comfortable, containing liquid as hoped and expected. It's great you've already ordered 4 pairs in a larger size for an even better fit and performance. Looking forward to your reorder! Thanks for choosing Menvault! Ben - Customer Satisfaction Manager Menvault

Response from MenvaultMay 5, 2026

Hey Paul, Thanks for your review! Really glad to hear they did well overall. We appreciate the feedback about getting too wet. We've sent you an email to better understand what happened so we can help you find the right solution. Looking forward to hearing from you. Ben - Customer Satisfaction Manager Menvault