MendyourmentalReviews of mendyourmental.com

I would not recommend this company to anyone. I got my order buy need to return it. Its says you need a returns authorisation and to email to get it. I've done this several times and used thr contact us page on their website. I've had no response to any. DONT order from them they've got no customer service skills. Plus the picture is not what I received different shape.

I ordered a chill pill in April, received it in May but did not receive the teal extra cover which I had paid for. When I contacted the company I was advised the teal was out of stock but could have purple. Three emails and an un answered phone call I still have not received it. I like the chill pill but am disappointed with the lack of support.

First order of 2 did not vibrate at all, anywhere. Returned for a replacement and I had to pay shipping, adding more expense. Second shipment works but very hard to find a spot on my body where it will work. No miracles at all. Plus, one of my Chill Pills does not have increase/ decrease buttons that work. Save your money.

When I received mine it did not work. I contacted them via email and they replied with something to try with it. I did it, still did not work. Emailed them. No response. Sent it back. It was returned to sender. What a joke!

Product does not work for me. I have requested return information & it has been received. Will return product as instructed & hope for refund.

I wish I could give this company less than one star. I cannot review the product because I cannot clear customs in the country where I live because Mendyourmental cannot produce a simple invoice. And it took five hours to tell me so. The product might work. Who knows. Pathetic customer service.

After reading many reviews and worrying that this product is just a scam, I realised the manufacturers are doing themselves a complete disservice by not informing their customers that this product needs moisten skin to work. I suggest when you receive the product, charge it as instructed then just lick the palm of your hand to feel the pulses from the device. Then make up your mind if it’s any good.

On or about 12/15/22, I ordered 2 Chill Pills. I received a text message stating that due to high volume or availability, it would be 7-10 days before receiving the products. My debit card was charged on 12/19/22 for the products, so I checked my email inbox and junk folder, but have never received an email confirmation of my order with an order number. As of today (1/20/23) I still have no correspondence regarding the products I ordered, nor do I have the products. When I tried to track my order and was asked to provide an email address, I typed in my email address and received an immediate error message that no such email is on file with this company (Mend Your Mental). I left a Chat message on their website asking for someone to contact me by phone since they stated they don't have my email on file. I've also contacted my bank to report a fraudulent transaction and for the funds to be credited back to my checking account. I do believe this company is running a scam and my next call will be to the BBB to report them. Judging from the fact that 61% of the online reviews are negative, with people having the same issues I'm having, I suspect I'll probably never receive what I ordered. I noticed when I ordered the Chill Pills, there was a website with a ".io" suffix. I went online to see if ".io" web addresses are valid (apparently they are), but it raised suspicions in my mind because most companies have a ".com" address. Warning!!! DO NOT order anything from this company. I wish I'd investigated this place more thoroughly before ordering anything. Keep an eye on your credit card statements, as well, to make sure you aren't being charged by this company for things you've never ordered since they have your credit card information.