Deanna
Great idea - improvements desperately needed
Update after printing the book (October 2025): I’ve decided to change my review to 1 star, in the hope that it helps others considering this product. I still think the concept behind Memorygeam is truly wonderful — the idea of capturing family stories and memories in a printed book is so meaningful. However, the current user experience makes it very difficult to achieve the high-quality result I was hoping for. The website, though undergoing some updates, remains slow and not very intuitive to use. The process of creating and printing the book is unfortunately frustrating and leaves a lot to be desired. If you’re very comfortable with technology and willing to spend quite a bit of time checking and adjusting every detail, you might still be able to get a nice finished product. But for most users, the experience will likely be challenging and time-consuming. About my book: I do acknowledge that I missed some mistakes during my initial editing and ordering process using the provided PDF preview. That said, I also expected that overlooking a few small details wouldn’t result in such significant layout problems or poor print outcomes, especially since the editing tools are fairly limited. I think it’s a poor user experience that issues like overlapping text, cut-off captions, or photos running off the page are even possible. It would be a big improvement if the system simply prevented those types of errors automatically, rather than placing the full responsibility on customers to detect and correct them. Initial review: The idea of Memorygeam is truly amazing. I love receiving written stories from my parents. However, the user experience of this product is not great. I have provided my feedback to the company and they have been very responsive and explained that there are many great improvements being worked on. I'm really looking forward to benefiting from these improvements as I think this will improve the value for money spent. I also appreciated the prompt response and dedication to improvement. I am changing my review from 1 star to 3 and hope to increase it in the near future.
Response from memorygram.comMar 4, 2024
Hi Sally, Could you email us at [email protected] with more information? Unfortunately we do not have a record of your purchase with us. Happy to help in any way we can!



