memorygram.comPreserving family stories through keepsake books, QR Medallions, and professional biography services ❤️ BBB Accredited & Backed by Howie Mandel 🇺🇸 Based in Austin, TX
memorygram.com (memorygram.com) has 174 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Zach J.
The Memorygram folks are VERY responsive and VERY attentive! They sincerely desire to produce a finished product that will be cherished down through the generations.
Response from memorygram.comApr 29, 2026
Zach, thank you so much for this! Helping families create something that will be cherished for generations truly is the heart of everything we do. We are so glad that came through in your experience with us! With Gratitude, The Memorygram Team
customer
Great Customer Service! I requested quick shipping for an upcoming memorial service. Customer service responded quickly and sent a very sweet email following up.
Response from memorygram.comApr 29, 2026
We are so glad we could come through for you during such an important and tender time. It meant a lot to us to be able to play a small part in honoring your loved one's memorial service. Thank you for trusting us when it mattered most. With Gratitude, The Memorygram Team
Virginia
I did not understand some parts of memorygram so I contacted support. They replied back with quickly with answers that explained what I needed to do. There was a new format rolled out but I want able to find my entries already made. They changed it to the previous format fit me. They are easy to work with.
Response from memorygram.comApr 29, 2026
Virginia, we are so glad our team could get you sorted out quickly and make sure none of your hard work was lost in the process! That is exactly the kind of support we want every customer to feel. Thank you for your patience and for the kind words! With Gratitude, The Memorygram Team
Danyell
The customer service is excellent. They walked me through the process and helped me get everything done in the timely fashion.
Response from memorygram.comApr 29, 2026
Danyell, we are so glad our team could walk you through everything and help get it all done in time! That is exactly the experience we want every customer to have. Thank you so much for the kind words! With Gratitude, The Memorygram Team
Pat T.
Customer service was superior, Very responsive to inquiries for help and followed up to make sure I received the appropriate help%
Response from memorygram.comApr 29, 2026
Pat, thank you so much for the kind words! Being responsive and making sure every question gets a real answer is something we take a lot of pride in. We are so glad that came through for you. Enjoy your book! With Gratitude, The Memorygram Team
Yaz N.
Amazing experience, couldn’t be happier!
Response from memorygram.comApr 29, 2026
Thank you Yaz, short and sweet and it means the world to us! We are so glad you had an amazing experience and we hope you enjoy your finished product for years to come! With Gratitude, The Memorygram Team
Marian Saunders W.
I loved my experience using Memorygram to help document my Mom's story. It gave me options for using their suggested questions or developing my own, it was super easy to rearrange the order of the questions, and to add or remove questions. I think the feature I loved the most was the ability to record answers to the questions and then edit the transcription, if needed. I also loved the ability to add photos to the story and everything was included in one price. I can't wait to present the book to my Mom on Mother's Day. This was a great way to document her story, in her own words, while learning about her life.
Response from memorygram.comApr 21, 2026
What a beautiful Mother's Day gift this is going to be! There is something so special about capturing her story in her own words and her own voice, and it sounds like you put so much love and care into every detail. We cannot wait for her to open it. Thank you so much for sharing this, Marian, and happy early Mother's Day to your mom! With Gratitude, The Memorygram Team
Margaret
Very satisfied. They are great to work with. My daughter got this for my 86 year old mother for Christmas. She enjoyed making the story. The books turned out great and the family loved them. Customer service would get a 10 if I could give it to them.
Response from memorygram.comApr 17, 2026
Another 10 out of 10, we are so grateful! What a beautiful Christmas gift for your mother, and how special that her stories are now something the whole family can hold onto and treasure. At 86 years young, those stories are truly priceless. Thank you so much for trusting Memorygram with something this meaningful! With Gratitude, The Memorygram Team
