MemoryCherish Reviews | Read Customer Reviews of memorycherish.com

MemoryCherish Reviews | Read Customer Reviews of memorycherish.com

MemoryCherish reviews

Showing 408 reviews with 5 stars · Clear filters

Teresa M.
Jul 21, 2023
Love it
I initially gave a lower review because I placed an order and never received it. I was contacted recently by the customer service team and they quickly resolved my issue. I was truly impressed and loved my dad’s picture. I also got the animation which I totally love.
Response from MemoryCherishJul 25, 2023
Thank you for bringing your experience to our attention. We sincerely apologize for the delay and any inconvenience caused. We understand how frustrating this must be and we’re committed to getting your order out as soon as possible. Upon checking, we see that we have replied to your email with the status updates, could you please add our support email address to your contacts to ensure that our replies are received in your inbox. We understand the importance of timely communication, rest assured that we are looking into it. We are happy to hear that the issue was resolved and the result has met your expectations!
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Lisa and S.
Jul 10, 2023
Excellent Restoration and Great Customer Service
MemoryCherish did an AMAZING restoration of an old 1943 image we have of a war hero. We have a picture of him that couldn’t be published in a book coming out because the resolution was not sharp enough, so we decided to send the image to MemoryCherish for restoration. Two days later, we received the finished product and we love it. They kept the vintage look and authenticity of the image while greatly increasing the resolution and sharpness. They also perfectly enhanced some of the facial features. Because of their outstanding work, his image can now be published.
Response from MemoryCherishJul 11, 2023
Thank you so much, Lisa and Steve, for taking the time to share your wonderful experience with MemoryCherish. We are so glad to know that we were able to help you make your war hero’s image sharp enough to be published. We strive to preserve the authenticity and vintage look of images, while also providing excellent restoration services. Our team is dedicated to customer satisfaction and provides quality assurance on all our restoration projects. We are delighted to have been able to provide you with a quality product in such a short amount of time. We truly appreciate the kind words and five-star rating left by you both, thank you!
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Karen T.
Jul 6, 2023
The portrait was 40 years old and you…
The portrait was 40 years old and you made it look like it was new again
Response from MemoryCherishJul 7, 2023
Thank you for your positive review, Karen! We are thrilled to have had the opportunity to restore a cherished family portrait and bring back its luster. Our top priority is providing exceptional service in preserving treasured family keepsakes. Your satisfaction is our highest compliment, and we are relieved that you can now enjoy the portrait anew!
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Letitia B.
Jun 29, 2023
Quick and responsive!
Memory Cherish was a pleasure to work with. We chose to do everything via email. It was very easy to download our damaged photo and we received our repaired photo within two days. They sent us a link that brings up both photos for you to compare. If you're happy with the results, you can download them right there and have them to print at a later date, or you have the option for them to mail you the prints. We asked them to do something additional to the photo and they got it to us the next day. The restored photo looked great and I would say their response time is an A+!
Response from MemoryCherishJun 30, 2023
Thank you so much for your review, Letitia! We are thrilled to hear that our team was such a pleasure to work with and that you received your restored photo so quickly. To anticipate customer needs and provide exceptional service is our top priority, so we truly appreciate that you recognized our efforts. We also appreciate the additional work request and are glad that it was delivered to you in a timely manner. Thank you for giving us the opportunity to show why Memory Cherish is the best option for all of your restoration needs!
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L. Ellen D.
Jun 14, 2023
The picture I sent in was very poor!! Came back fully restored!!
The picture I sent in was very poor and they restored it, in color. The worked back and forth with me to get a few things just right for me and it happened very quickly, in a day or twos time. I highly reccommend this company for your treasured photograph restoration. Sincerely, Louise
Response from MemoryCherishJun 19, 2023
Louise, thank you for your kind words and taking the time to share your experience with us at MemoryCherish. We are thrilled that we were able to take your treasured photograph and restore it so quickly in a way that pleased you. It was our pleasure to work back and forth with you to make sure the job was done just right! We really appreciate you recommending us for photo restoration, and we hope to prepare many more memories for you and others soon. Your satisfaction is our highest priority and we are humbled by your review.Thank you again!
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Barbara F.
Jun 5, 2023
Great quality of workmanship on many…
Great quality of workmanship on many restoration projects, with detailed attention to my concerns. Plus shipment of large format prints arrived as promised and in excellent packaging. Hats off to the customer service team for their quick responses to my questions. Will definitely recommend and use this service again.
Response from MemoryCherishJun 6, 2023
Thank you for being a valued customer, Barbara! We appreciate your high-star rating and kind words about our quality of workmanship, attention to detail, customer service, and shipment services. We are thrilled that we exceeded your expectations and that you would recommend us to your friends and family. Please feel free to contact us if you have any more questions or inquiries. We look forward to providing outstanding service for you each and every time!
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Norrene
Jun 2, 2023
I love how the picture turned out
I love how the picture turned out. And was quick to get to me packing was great. 100% recommend!!! Thank you
Response from MemoryCherishJun 4, 2023
Thank you so much for leaving us your 5-star review, Norrene! We're glad to hear that the picture turned out exactly how it was meant to and you received it quickly. We put a lot of care and effort into our packaging standards so we appreciate your feedback on that part of the experience. We are grateful to receive such glowing praise and extremely pleased that you would recommend us to friends. Thank you again for taking the time to leave your review - have a great day!
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Charlene T.
Jun 1, 2023
100% legit totally recommend
I was looking for a legit company to fix my grandmother picture she added away on may 24th and wanted this pictures for her funeral! It came out perfect better than I expected!
Response from MemoryCherishJun 4, 2023
Thank you for your beautiful review, Charlene. We are so glad that we were able to make a touching and meaningful memorial for your grandmother, in her memory. Our mission has always been to provide impactful keepsakes for our customers and we are thrilled that we could deliver during such a difficult time. We hope your family enjoys the picture for years to come. Thank you again for trusting us with this important project!
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