Memoky, a unique marketplace for art, design & home thoughtfully curated in New York City.
Memoky (memoky.com) has 88 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Alix M.
Memoky was very responsive and honored a discount code I forgot to enter when I made my purchase. I didn't follow up for a long time, yet they were super kind and responsive. I so appreciate that. It's an honorable way to do business. I also love the pieces I ordered.
Linda C.
Most of these negative reviews are because of COVID and furniture is back-logged. Wayfair has furniture that won't be shipped for up to 10 weeks. It's not the seller's fault if they are given the wrong info. I ordered a sectional through Jillian and everything went smoothly. She is very personable and nice to deal with. I was lucky enough that the item didn't have to be made, it was in the warehouse.
Samantha C.
Absolute scam company. $900 bookshelf was supposed to ship within 1-2 weeks—it’s been over 2 weeks and I’ve received no response to my emails and no shipping information at all. I’m now having to deal with cancelling the charge through my bank. Scam
Emma I.
Just received my dining room table and chairs. Couldn’t be happier with my purchase. Patricia who helped me with my order gets an A+ for customer service and communication. Definitely recommend and will shop here again.
Carissa K.
The following is from an email I sent directly to Memoky earlier today. “To Whom It May Concern, I am writing to let you know that Jillian (not sure what her title or last name is) is the absolute best. Every time I've called with a question or a concern with my order - which was placed last November 2020 (it is now February 2021) - she has been more than willing to patiently listen, assist me in any way possible, and she politely returns my phone call in a timely fashion. I imagine that the current pace of shipping is causing quite a few inquiries/complaints and it would be easy for your sales team to feel frustrated. Her level of professionalism is truly something that I hope you all appreciate and reward. While I haven’t yet received the items I’ve ordered, I would be glad to order Memoky again on customer service alone!”
Allison
Cheap. Took a gamble on some chairs from this company and they are in deed made poorly. I would go elsewhere and purchase from reputable furniture companies.
Rene B.
On June 29, 2020 I placed an order with Memoky, Inc for a dining room table. (After ordering And some research I found out their actual store is called “sit down NY” which they operate from the same address as Memoky.) At time of order I spoke with Jillian Bates who stated that the table was on back order but will be available on September 15, 2020. I agreed and moved forward with the order. After many phone calls going back and forth with them, I finally received the table over 60 days later than the original expected delivery date. The table arrived damaged with a crack down the middle of the table. On November 19, 2020 Patricia Trotta stated she will place an order for a new table top to replace the damaged one I received. On Friday January 08, 2021 "Deliver-Right" who is a delivery company hired by Memoky, Inc attempted to deliver the table. Once they brought it into my home and took it out of the box, we realized it was a circular table and not a square table that I originally ordered. The delivery company took back the table top and I immediately contacted Jillian Bates and notified her of the situation via phone and also emailed Patricia Trotta with no response back to date. Seems like Jillian and Patricia play good cop bad cop between each other and always act sorry about the situation but are useless and do not care to help. I will be escalating the situation legally but hope no one else has to deal with this fraudulent company!
Julie S.
We ordered two chairs back in September that were on backorder. They finally arrived in January and they're GORGEOUS. Highly recommend Memoky and will purchase from here again (worth the wait). Experience and quality were 10/10. Shout out to Eddie who stepped up when we had a delivery question and handled it immediately without any hesitation, and our main POC, Dennis, whom was was kind, communicative and professional. The Memoky team was an absolute pleasure to work with.
