MeMDReviews of memd.me

Response from MeMDNov 29, 2017

Hello, we apologize if our service did not meet your expectations, and appreciate you taking the time to share your feedback. We aim to consistently deliver a top-notch patient experience while providing safe, quality care. Given the opportunity, we'd like to learn more; Please email us at [email protected] so that we can look into the details of your husband's case.

Response from MeMDNov 29, 2017

Hi Timothy! That doesn't sound right - we pride ourselves on providing a great patient experience - but without knowing the full details of your exam request, it's hard to determine what happened. Please email us at [email protected] so a manager can further assist you.

Response from MeMDSep 20, 2017

Hi Catherine! That doesn't sound right - we pride ourselves on providing a great patient experience - but without knowing the full details of your exam request, it's hard to determine what happened. Please email us at [email protected] so a manager can further assist you.

Response from MeMDAug 15, 2017

Hi Mark, thank you for bringing this to our attention. We pride ourselves on providing a great patient experience and are very sorry to hear of your dissatisfaction with your medical provider. Given the opportunity, we would like to learn more details about your case. Please email us at [email protected] so we can further assist you.

Response from MeMDAug 15, 2017

Hi Stacy, thank you for bringing this to our attention; I can assure you that safe, quality care is of utmost importance to us, and to our medical providers. Our national provider network consists of US board-certified Physicians, Nurse Practitioners and Physician Assistants who are each state-licensed and trained on our evidenced-based clinical pathway guidelines, which aim to assist provider and patient decisions about appropriate health care for specific clinical circumstances. To ensure proper application of the clinical pathway guidelines, including use of the accepted first-line therapy for treatment, your feedback will be forwarded to our Chief Medical Officer for further review and appropriate follow-up with your medical provider. If you have any additional information you’d like to share with us, or any questions or other concerns, please contact us at [email protected] so that we are able to further assist you.