Jeff
Waited over 2 hours
Waited over 2 hours for Doctor after being told it would be 15-30 minutes. I finally called and requested another doctor. The new doctor called immediately buy my prescription wasn't called in until the next day. I have used this service 3 times over the past 2 years for medication refills while traveling and had issues 2 of the 3 times. It is convenient in theory but the putting into practice part needs some work.
Response from MeMDNov 28, 2017
Hi Jeff, thank you for providing us with your feedback! We aim to uphold the highest standards of patient service and are very sorry to hear about your recent experience. Given the opportunity, we'd like to learn more about what happened. Please email us at [email protected] so that a manager can look into the details of your case.




