Matthew O.
Refused a valid refund. Scam
Refused a valid refund. Now complete radio silence from customer service. Stay well clear !!!! Edit: refund received
Response from MemberPressAug 30, 2021
Hey there Matthew, I'm sorry to hear you're frustrated. I can assure you that we take our support seriously and we 100% honor our Money Back Guarantee (within 30 days). So, of course we want to make this right! I went through our support system and found that you were approved for a refund last week. It can take 1-5 business days to process the refund but it looks like the refund was just issued. Just let me know if there's anything else we can help with. Thanks!




