Kaye B.
POOR PACKAGING
Products arrived safely. However, the box inside the Fed Ex envelope that contained the items was open--insert flaps not inserted. Sides, corners of box crushed. Side edge of box split open. Shredded paper cushioning not protective enough. Recommend heavier boxes, taping, and wrapping of glass bottles to avoid breakage.
Response from MeloriMar 4, 2026
Thank you for taking the time to share these details. We’re sorry the packaging condition wasn’t up to standard, even though the products arrived safely. Your feedback is very helpful, and we’re already reviewing our packing process to improve protection, including using sturdier boxes, better taping, and additional wrapping for fragile items. If you have any photos of the packaging, please send them to [email protected] with your order number. This helps us address the issue with our fulfillment team and prevent it from happening again. Best regards,