Melanista Reviews | Read Customer Reviews of melanista.com

Melanista Reviews | Read Customer Reviews of melanista.com

Melanista reviews

281 approved reviews, newest moderated first

Nadine
Mar 27, 2025
Waiting a few weeks
I have been waiting fir a few weeks and thinking when will I get my bag & wallet. I appreciate the updated emails. I finally received my wallet and awaiting my bag. This wallet is errythang!!! It holds important items and has room for more. The material and design are perfect!! It reps me and my culture!! Gratitude!!!
Response from MelanistaMar 28, 2025
Hi Nadine, Thank you so much for your heartfelt review! 🌟 We’re delighted to hear that you love your wallet and that it reflects your style and culture beautifully. We truly appreciate your patience during the waiting period, and we’re glad our updates kept you informed. Your satisfaction means the world to us, and we can’t wait for you to receive your bag as well! If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for choosing us!
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Sherlonda
Mar 27, 2025
I ordered a monogrammed purse that came…
I ordered a monogrammed purse that came with a wallet. I received the wallet and I'm waiting on the arrival on the purse which from the notifications should arrive any day now. I am pleased with the wallet as it exactly as described. These are gifts for a family member and I can't wait to surprise her with them. This was a great experience because from the time I placed the order the communication on the process has been phenomenal. The wallet is beautiful. Delayed Update: I have received the purse it is absolutely gorgeous. The website does not do it justice. This is a gift for a family member and I just know they are going to love it. It is big and definitely makes a statement! I am extremely please with my purchase and plan to purchase again!!!
Response from MelanistaMar 28, 2025
Hi Sherlonda, Thank you so much for your wonderful review! 😊 We’re thrilled to hear that you’re pleased with the wallet and that our communication has met your expectations. It’s great to know that you’re excited to surprise your family member with these gifts! We appreciate your patience as you await the arrival of the purse. If you have any questions or need assistance, please feel free to reach out. We’re here to help and can’t wait for you to enjoy the complete set! Thank you for choosing us!
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Debbie
Mar 26, 2025
Zipper Issues. However, I like the design of the wallet and the…
I like the design of the wallet and the number of sections and pockets. However, both of the zippers are not functioning properly. Both hang up on the teeth and the inner zipper separates when closed starting in the middle.
Response from MelanistaMar 27, 2025
Hi Debbie, Thank you for taking the time to share your feedback with us. We’re glad to hear that you like the design and functionality of the wallet! However, we’re truly sorry to learn about the issues you’re experiencing with the zippers. To help us resolve this for you, could you please contact us via email and include a picture or video of the zippers? This will allow us to better understand the problem and find a solution. Your satisfaction is important to us, and we want to make sure you have a positive experience with our products. Thank you for your understanding, and we look forward to hearing from you soon!
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Marlena Jewell S.
Mar 26, 2025
Pretty but not the best quality
Shipping was pretty long. While the design is as beautiful as described, the quality is not the best. The zipper inside my wallet is broken
Response from MelanistaMar 27, 2025
Hi Marlena, Thank you for your review! We’re happy to hear that you love the design of your wallet, but we’re truly sorry to learn about the issue with the zipper. 😟 We understand how frustrating this can be, especially after waiting for shipping. To help us address this matter, could you please contact us via email and include a picture or video of the broken zipper? This will allow us to assess the situation and find the best solution for you. Thank you for your understanding, and we look forward to resolving this for you!
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Carol L.
Mar 26, 2025
I really love my new tote bag
I really love my new tote bag. The quality, design and craftsmanship are outstanding. I received many compliments and questions about where did I make my purchase.
Response from MelanistaMar 26, 2025
Hi Carol, Thank you so much for your wonderful review! We’re thrilled to hear that you love your new tote bag and that the quality, design, and craftsmanship exceeded your expectations. 😊 It’s fantastic to know that you’re receiving compliments and inquiries about your purchase! We take great pride in our products, and your feedback truly means the world to us. If you have any questions or need assistance in the future, please feel free to reach out. We look forward to serving you again soon! 👜✨
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Tanya B.
Mar 26, 2025
High quality hardware
I got the wallet to go with the computer bad as a present for a recent graduate. The wallet is "vegan leather". But its so nice. The chunky high quality hardware give it a high-end feel.
Response from MelanistaMar 26, 2025
Hi Tanya, Thank you so much for your lovely review! We’re thrilled to hear that you chose our wallet as a gift to accompany the computer bag for the recent graduate. It’s fantastic that you appreciate the quality of the vegan leather and the chunky hardware—it truly does add a high-end feel! We take pride in offering stylish and sustainable products, so your feedback means a lot to us. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again! 👜✨
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Janice T.
Mar 25, 2025
I was surprised and excited to receive…
I was surprised and excited to receive my wallet. The quality is exceptional.
Response from MelanistaMar 26, 2025
Hi Janice, Thank you so much for your wonderful review! We’re thrilled to hear that you were surprised and excited to receive your wallet. 🎉 It’s great to know that you find the quality exceptional, as we strive to deliver the best for our customers. Your satisfaction means a lot to us, and we appreciate your support. We look forward to serving you again soon! 👜✨
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Terita G.
Mar 24, 2025
I love the bag. It's finally here!!!
I love the bag. It took a minute to get here but it's HERE!!!! The wallet is cute too. I thought it was going to have the name too but that's alright. The large tote is beautiful. I started getting nervous but glad the company kept me up to date with emails and its mailing. Glad it's legitimate!!! It's for my niece's birthday. I know she will love it with her name on it. Thanks you guys!
Response from MelanistaMar 25, 2025
Hi Terita, Thank you for your fantastic review! We’re so happy to hear that your bag has arrived and that you love it! 😊 We appreciate your understanding regarding the wallet’s personalization, and we’re glad you found the large tote beautiful. It’s our priority to keep you informed throughout the process, and we’re thrilled that you felt reassured by our updates. We’re sure your niece will adore her gift with her name on it! If you need anything else, please let us know. Happy shopping!
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