MelaleucaReviews of melaleuca.com

They have a very dysfunctional membership program. Even when I placed an order, they would send a backup order. This happened several months in a row, so I canceled. I followed the instructions to cancel, but they still sent me a backup order and charged me when I wasn't expecting that money to be leaving my account as I had canceled two months ago. Now I have to wait for them to receive the email I sent in January AGAIN to prove it and wait for them to mail a check with my money. DO NOT TRUST THEM WITH YOUR BANKING ACCOUNT!!!

Stay away if you want to avoid an MLM scam!!!!

Anyone who tricks their friends and family in to this garbage should be ashamed. Not only are the products mostly garbage, but the claim that these are “healthy home” approved is ludicrous. Filled with chemicals and fragrances. Now the real nightmare begins when you want to cancel. It would be easier to train for the circus! The link on the site for the cancellation form is always broken. So if you wise and find a Reddit post with the pdf then you can proceed to fax (yes they still make those) or mail your signed form. Then wait the thirty days only to discover another automatic order if crap is charged to your card. Then hear crickets from every attempt to resolve from this customer service. I had to dispute with my credit card company and the BBB invoked because this company will say no cancellation form was ever received (even though I sent FedEx overnight and via email). This scammer business needs to be sued

If I can give negative score I will. I always delt for cancellation every month. I always told them I don’t need the back up order and cancel my subscription but still $110 comes out of my bank. I sent 2 box of back up order back to their office and keep on calling for my refund. They did refund me $80 for for $216 money that they get from my bank. DO NOT EVER TRUST MELALEUCA THEY SCAM TO EARN MONEY.

After I had canceled any future orders by email, phone call and written letter they still debited my credit card $166. They are hopeless to deal with, I have emailed them, no reply, tried to call the 1800 073 399 number, no answer after waiting 1.5hours, don’t buy from this company, there is no way of contacting them once you want out.

wałek ,ludzie nie dajcie się nabrać ,złodzieje oszusci!

Been a long and loyal customer for the last 5 years and this November my payment declined and within minutes of that i made my payment for what i thought was my back up order but unfortunately Melaleuca had other plans with my money they decided to send me a 91$ voucher/coupon instead of my back up order. Come December my card declined again cause i wasn’t planning on doing an order i was planning on canceling my membership but again Melaleuca had other plans and sent me a backup order which was never paid for come January i sent said package back via puralator and they are still refusing to refund me my money. They received said package January 20/25 They keep telling me i owe them when in fact i dont even have their package never asked them to send one refused to pay for it. I just want my money back so i can move on and away from this scam of a company will never buy or support this company ever again they will screw you if they get the chance to. Like they are doing to me by not returning my money

Horrible business to deal with, sent me my back up order that I didn’t want, lied to me and told me it had already left the warehouse, I called the next day and another lady said it Hadn’t left the warehouse, I told them I didn’t want it, they still tried to take payment from my credit card, my credit card locked up and said it was a fraud charge, after melaleuca tried taking my payment every day despite me telling them not to, fast forward after 10 times of them locking up my credit card and me calling my cc company EVERY time to unlock it, melaleuca sent me my back up order anyway, and took payment, I then decided I didn’t want my previous order from the month before because the products are not so clean after all, plus I had enough of dealing with a scammy company, so I sent that back then they tried to rip me off on my refund amount, over the course of 4 phone calls later they finally refunded me for the full amount, shipping included, I had requested it put back on my cc, but they put it as credit on my account, so called them again to change that, now they’ve tried doing all the above with the back up order I sent back, now I’m dealing with the last 3.85 cents they are trying to rip me off with. It’s pathetic!! Will never deal with them again