MelaleucaReviews of melaleuca.com

This company makes it ridiculously difficult to cancel the subscription. It is so absurd you would think you're signing your rights away to your children. Due to this, my wife and I will never do business with this company and I recommend no one else do business with them either. We have never in our lives had to jump through so many hoops to cancel the subscription.

Awful products and sales pressure tactics requesting money NOT owed! Hard to cancel and their sales reps are very deceptive.

This company is a fraud and a scam. They was paid for a order that was returned and keeps telling me that they never recieved the funds after sending numerous proof from the bank they still say they cant find or refund me my money. Please do not interact with this company as they are fraud and scam and will take your money and refuse to refund

Absolutely disgraceful behaviour. They’re lying and tricking people — changing their Terms & Conditions without notice or consent. Typical crooks. When buying or using points, don’t believe a single thing they promise. I genuinely don’t understand how the authorities aren’t interested in what they’re doing. We’re all supposed to be protected under consumer law, yet they seem to get away with breaking it, and no one does anything about it. Koala Pals™ Kids Pack (SAVINGS PACK) – £9.80. What a joke! Buying them individually works out cheaper — £7.50 total, £3.75 each. Where exactly is the “saving”? They’re openly misleading customers. It’s unbelievable how they can get away with this sort of thing.

The rep that tried to get me in this company was not only pushy, (like she said she wouldn't be) but totally misleading saying there isn't any auto ship, etc. then rudely said I was ghosting her when I didn't answer her text about a $1 sign up expiring today. I wouldn't sign with this company if it was the last one on earth, and certainly not with a rep like the one I experience.

Someone conned my wife into signing up as a 'member' of this company. I started noticing all these $100ish per month charges from this company on my credit card statement. After a couple of these similar charges I ask my wife why we keep getting charged around $100 from this company I've never heard of. She tells me she's placing orders for things she needs. Then I start noticing all this stuff in our cabinets which no one is using. I ask again and she tells me she has to order a certain amount every month, but we'll use it. More months go by and more of this stuff shows up. Then one month I see something like "meleluca bkup ordr" on the credit card statement. I ask again and she says "I forgot to place an order, so they just send me things".... WHAT? So, you are REQUIRED TO SPEND a certain amount of money a month with this company? That's nuts. She says, "well, I really like several of thier products". I say "well, then order those products and nothing else." She tells me she can't do that... again, NUTS! Her 'membership' was cancelled immediately. Any more charges from this scam company on my credit card will be disputed with my credit card issuer. I'm not sure what sucked my wife into 'joining' this scam company, but I would advise anyone to stay far away. Just like any other legit company, if their products are really that great and needed and useful then people would just naturally gravitate to those products and order them organically without needing to be 'pushed' into a minimum order every month. I'd love to know what value this company is providing by forcing you to spend a certain amount every month? Free shipping? Well, there are thousands of companies who provide free shipping with no required minimum spend. Imagine if your local grocery store had a minimum weekly or monthly spend in order to be able to shop there - whether or not you needed anything. Most people wouldn't shop there. If you value your money, stay far far away from Meleluca.

I’m very disappointed with Melaleuca. I did not place any order, yet I still received a package — and was charged for it. My friend also received a “convenience certificate” that she never ordered, and when she called to ask about it, she was told it was non-refundable. How can something be non-refundable when it wasn’t even requested? The refund process is extremely slow compared to other online companies, where you usually get your money back within days. With Melaleuca, it feels like they delay and make it as difficult as possible. This experience has been frustrating and feels misleading and borderline scammy. I would strongly recommend being cautious if you’re considering ordering from them or signing up.

Awful and so hard to cancel. They