I had to cancel my membership due to a job loss and was due a wellness order of fiber & protein products. It took 2 weeks to get my last order and they sent me a box of dollar store products which i can use or would never order. A bar of yellow dollar store soap, .5ml of oil, cheap probiotic capsules, shampoo, spot removal , toilet bowl cleaner tooth paste and a tube of lavender lotion. Dollar tree special for $90.00. unbelievable. Worst experience ever. Run from this company.
ES
elizabeth S.
⭐☆☆☆☆
⭐☆☆☆☆
I’m honestly exhausted.
I wanted to love this company. My first two orders went well, and I genuinely liked the products.
Then my payment card expired. I called, updated my payment information, and paid $75 for my order. I thought everything was taken care of.
Instead of receiving the products I paid for, I received a certificate in the mail.
I remember opening it and thinking, “Where’s my order?”
When I called, I was told I needed to pay additional tax and shipping on the certificate. Then I was told I needed to pay for the next month’s order before they would send the order I’d already paid for.
At that point, I just felt defeated.
I’ve spent hours on the phone trying to fix this, and now I have to contact my bank over an order I never received.
The customer service representatives were always kind, so my frustration isn’t with them. It’s with a system that, in my experience, charged me for an order but sent me a certificate instead of the products.
I don’t understand why a company would do that. If a customer has paid for an order, just send the order.
I went from being excited about the products to feeling completely worn out. I won’t be ordering again.
DK
Dawn Kutsy H.
Do not join Melaleuca!!! It’s a big scam! Products are awful!
I reluctantly joined melaleuca before thoroughly researching the products because a friend who is an employee was able to win a cruise if she got so many people to join. I had to buy a lot of items in order to get free shipping which isn’t really free shipping, it’s points given to you to spend the following month. Scam. So I purchased a lot of products and so far I have tried the dishwasher tabs and the laundry detergent and softener. The dishwasher tabs do not clean! I ran several loads of dishes and every time my daughter emptied the dishwasher she asked me what am I doing differently because the dishes and silverware are coming out very dirty. I told her what I’m using and she said mom just throw them out! They don’t clean at all. Next I tried the laundry detergent and softener. The detergent I have no feelings on but the softener has my clothes smelling like perfume. It was so strong even my husband was shocked. I know how toxic all these perfumes are in products so I was shocked when melaleuca which claims to be non toxic had such a strong perfume smell in their softener. I couldn’t take the smell so I rewashed the whole load with my own scent and dye free detergent and softener and the clothes still smell as strong as when I first washed them. There is no way that a non toxic product has a scent so strong it doesn’t come out of the clothes. Needless to say I canceled my membership and will make it a point to tell everyone my experience so they can avoid being scammed. I certainly learned my lesson.
MS
Manda S.
I’m tired of being forced to order…
I’m tired of being forced to order things from this company every month. I should have a choice on if I want to order or not, but if you don’t order your amount for your points, they force you to do it by sending you a back up box. They aren’t cheap and sooooo not worth it. Product is okay, but the company is scamming you monthly… regardless of a choice. You don’t get one, you don’t order, then you have one sent to you regardless. I’ve lost more than 345$ from this company and I cannot even log into my account since I signed up months ago.
IM
Irene M.
MLM racket
MLM. Hate how difficult ot is to cancel membership. They try to force you to take another shipment if the junk they choose that I always end up throwing away
KK
KIRK K.
Profits driven at customer’s expense!!!
Ordered a product from this company they said it will be shipped in 2 to 3 weeks and 5 1/2 weeks later I canceled my order because they never shipped the product this is a breached contract!!! I called. They told me it had not been shipped yet and they would try to speed up the process.!! but I canceled it instead!! . They refunded part of my money but shorted me $50 !! I informed them they had made a mistake , and breached the contract. I should not be harmed I should receive a full refund. They say no and I say yes. If a party breaks a contract then breaching party should bear all losses not the party who did nothing wrong. We have traded about 15 emails and they give me nothing but BS I’ve escalated the issue to my credit card company. This company just wants the profits and they could care less about you!!!! with that said I’m happy I will not be putting their products into my body because if that is the company policy, it’s profits over people’s health so I wouldn’t want to do business with these people. Order with a company called JADE shipped the product in 3 days !!! Same product
Kirk Kleiser
YR
Yeminai R.
I just purchased the Vitality for Life…
I just purchased the Vitality for Life Collagen Boost with Ceramides thinking it was a clean formula. On their website, they only listed the active ingredients of this product and completely omitted the non-medicinal list of ingredients which are 9 in total and only 4 were acceptable but how did they omitted such a big list!
For someone sensitive to chemicals like myself , imagine taking this product for 20-30 days and not knowing that your sensitivity could have been caused by this product for not disclosing properly the whole list of ingredients on their website. Very misleading!!!!! I will never recommend a company like this.
AN
Anmasan
Smelling fake (MLM)
Just another typical "Multi-Level-Marketing" company, trying to recruit innocent and naive people into its "Pyramid" scam, using pushy aggressive marketing agents, "under cover", and snaky solicitation tactics.
I was stalked by one of them, trying to "become a friend" through friends, only he didn't know I have a nose for those fake friends. I looked into the company's website menu and only realized the products line is NOT superior to most competitive retailers and brands, not in prices and not in quality (free market research), but very committing as in most member clubs. My friends has found also non-natural (synthetic) ingredients in some of the products!
Save your money and keep the free market from those "leeches". I already blocked this "friendly" agent from contacting me.