Virginija M.
it's not possible to reactivate the…
it's not possible to reactivate the account. support is terrible. Charging money for not usable products, that I never ordered before.
Melaleuca is listed under Personal Care.
Melaleuca (melaleuca.com) has 821 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
Showing 260 reviews with 1 star · Clear filters
Virginija M.
it's not possible to reactivate the account. support is terrible. Charging money for not usable products, that I never ordered before.
Gary C.
Difficult to cancel membership mandatory monthly orders
Nicole
I think the cleaning products are "safe" because they are mostly water. I don't suffer particularly from any allergies, which is what my consultant and other marketing materials from the company seems to really emphasize. I found I had to use huge quantities of their dish soap to get the same results as Dawn soap. I used the entire Melaluca laundry and line and found that my laundry was not nearly as fresh smelling as my usual Tide and Downy combo. The scent fades fast and is hardly noticeable. Melaluca charges you to ship items and charges you for return shipping. No thanks. I can make a quick trip to the store once a month or less for the same items and not manufacture a list of mediocre products that I don't really want shipped to me just to meet their monthly quotas. Honestly, if you (Melaluca) must force your members to buy items each month... are your products really that good? Not a business model I appreciate or respect. I did it as a favor for a friend and because I was curious, I should have just not even bothered. To cancel, they sent me a form that had a line for my spouse to sign... excuse me? My husband's signature wasn't required to sign up. Pretty ridiculous. It’s not real estate people it’s vitamins and soap, I should have been able to opt out with a single click online. Why do you need an actual wet signature? Again, if your products were that good… I say you wouldn’t, and I could probably find Melaluca in stores. That’s another thing they tell you… that what you buy in stores isn’t as good as their stuff. It’s a pyramid scheme at best. Save your hard-earned dollars.
Debbie D.
They have a tedious sales video that expires after 2 days and their salespeople will keep pestering you to watch. It’s obviously an MLM. Expensive monthly membership fees, overpriced average products. I’ll stick to Costco 👍
shyla B.
Ordered products off of them to find out later that I had to spend over $112.00 a month in order to keep my membership… but then they claim they are like Costco and other big box stores.. I don’t have to buy things every month from Costco to keep my membership. I refused the package when it got delivered I never laid hands on it. It has been over a week and a half I still have not gotten a refund. They called me today to let me know that’s why they have not issued the refund as the package has not arrived back… I asked them so is that not your responsibility then ? The lady responds well no that’s on you.. Now I am out over $150.00 I am so pissed.. that should be on them as soon as the package was refused. The refund should have been issued as that’s on them… I will never do anything with this company ever again…
Bartek Ł.
Ostrzegam przez zakupem w tej firmie. Po zakupie i zapłaceniu za jedno zamówienie firma sama zleciła kolejne zamówienie i pobrała 300 PLN z konta. Wykorzystują kruczki z odnawianiem płatności które łatwo przeoczyć. Wyłudzają pieniądze od klientów i nie raczą anulować zamówienia na które nie wyrażało się zgody
Mr Andrew K.
Their UK order line, an 0800 Freephone number, is not working! Have been a customer for 10 years, at least, and never had this problem before. So I had to place my order online; would have preferred to talk to a rep. A very frustrating series of 5 email exchanges with their customer service dept. who now seem to be based in Germany. They weren't able to give me a working UK number (Freephone or otherwise). It's rather disappointing that a company of Melaleuca's size can have a working UK phone line.
Dorota M.
Kasę z konta wzięli a towaru nie ma do dziś