MeijerReviews of meijer.com

This is for the Pharmacy ONLY.....do not get your rx's here....

I placed a pick up order online and the system failed my order and I had to go inside and have all my items scanned. I was told that that had been happening to pick up orders all night. I feel like everytime I place a pick up order something always goes wrong. The system is just not what it should be which is sad because I feel like meijer has been doing this for maybe 6 months or so and that it should be better by now but it's not. I was offered online coupons for the pick up order which is why I tried this again. If there wasn't coupons I wouldn't have given them another chance. Once again the meijer pick up system has failed me. I didn't even receive the coupon off my order cause it was checked out inside. Maybe I should try another store!

Wife and I went to Knapps corner store. They were doing covid-19 vaccinations this was so poorly setup that the entire do-it-yourself section was blocked off to all but foot traffic. We had a lot to get and would of had to make multiple trips back to our cart. We decided to leave our cart and do our shopping at a different place of business. I do realize that loosing several hundred dollars is a drop in the bucket but do it enough and it adds up.

Don't use home delivery! The shopper couldn't find what I wanted (EVEN though i went the very next day and what i wanted was there on the bottom shelf) and only gave me 2 min to respond then got me substitutes. Cheaper substitutes but I was charge full price anyway. When I complained and asked for my money back the customer service responses was $12 in MPerks cash. I responded saying No to refund my money to my card. They refuse to respond to my email now. Their refund policy basically being told sorry about the horrible service here is money to spend back on their horrible service and then we will ignore you!

I bought my nephew a game for his birthday. Didn't know my uncle bought him the same game so I gave my nephew the game and receipt so he could get cash to buy what he wanted. HA they would not give him cash told him he had to use a store credit only, I Paid cash $70 and he could not even get the money back. I will never shop here again. Terrible this company is too big for this.

Awful service . Line to back of store 3 registers opened. Stupid management Will not let be back

I am posting this review primarily because of the negative experience with the new "Free Pick Up" service (minimum $50 order). I have used it several times now over the last few months, but what happened yesterday and today over the phone was so disappointing that I am going to do my grocery shopping at another store. I received items from another customer's order, did not receive a couple of items that I was being charged for, and when I finally got to talk to someone on the phone, I eventually got a digital code for a coupon, but they did not even let me explain more or ask questions - they just simply hung up on me! I have tolerated long waiting times while sitting in the designated pick up parking spots, at least I could do something else while waiting. But being treated so unprofessionally and clearly being communicated to that Meijer management does not care about what their customers (and probably not about their employees, either) think, made me change my mind. You could do so, so much better, Meijer's.

Ordered online for a pickup and both the website and the online order showed the items I wanted were in stock. I made sure to click on the "no substitutions" box. Later on I drove the 32 miles to the store only to find that EVERYTHING was a substitution and nothing i actually ordered was in the bag and was not in stock at any store even though the website showed "in stock" at all of the stores. Do not waste your time with the pickup "service" as it is completely as useless as their website. I will never use this worthless pickup/online ordering malarky ever again and will tell everyone I can not to use it.