MeijerReviews of meijer.com

I placed an online pickup order on Saturday for pickup on Sunday at the crossroads of 12 Mile Rd and Mound Rd in Warren Michigan. Click checkout on Saturday so my order would have my discounts applied for that day. Picked up the order and was not notified until I got home via text that the full price was applied to my credit card with out discounts. Called store, spent 25 minutes between hold and talking to a customer care rep in online orders only to be told that if I wanted those discounts I should have picked it up the day before. Asked to talk to manager, was placed on hold only to have the same person get on the phone and tell me that the manager said that that’s their policy. I asked the woman for her name and employee number as well as her manager that wasn’t even will ing to talk to me, and she refused. Told her I needed that info because I was calling corporate in which she responded “I’m disconnecting this call” and hung up. I called back, asked for supervisor and was transferred to a woman who hung up on me when I told her I had just called. So I googled corporate, called them, they said the store handled it poorly and I was going to receive my discounts of $45. After 40 minutes between talking and hold, I was then notified that the rep I spoke with was not given authorization to give me my discounts even though the order was placed the day the sales were going on. I was only offered a $15 mperk to my account. I told her that I can get it all cheaper at full price somewhere else and that I will be returning the $160 order to the store and never shopping with meijer again. I have a special needs toddler and don’t have the flexibility to jump and go shopping or do pick ups the same day. This is bad business. I have made a complaint to the better business bureau, and was surprised to see that meijer is not even accredited by the BBB. Disappointed is an understatement. Poor customer service in this store. Will never shop at any meijer again, and will be posting this experience on every social media and review site I can find.

I went in for a walk-in flue shot and I was turned away and was told I had to make a appointment online. Well there no way to make a appointment online and Meijer pharmacy website said flue shot are walk-ins and no need for a appointment... So I tried to call them to set up a appointment just in case if the info is not updated/wrong. Well I was hung up on 2x.. Very rude and unprofessional . Needless to say i will never go back to Meijer's pharmacy. Wish i could give 0 stars or negative star review.

I would never have believed in a million years in 2021 a company this size would still have a website that is still just as useless now as it was in the early 2000s when we were all still on dial up. Their website along with their app functions exactly the same meaning nothing you type in has any results basically showing the store has nothing. It doesn't matter what you type in or how you type it in, it always says zero results found. Or it shows one or two items when you could clearly be in the store looking at what you're looking for on their app or website and it shows they have nothing while you're standing there looking at the items. I'm at a loss for words on how people are even doing online shopping with this company considering their app and their website is completely useless and is nothing more than a big advertisement since they don't actually show anything that they sell. How are people ordering anything from this company online and picking it up when it shows they don't sell anything? They refuse to hire someone to fix this garbage. It's pretty bad when a generic company like Walmart which is nothing more than the McDonald's of the department store world has a functioning website that works like anything else. Yet this company refuses to fix this nonsense that I personally remember being just as bad all the way back in 2005. It's just ridiculous. You want to look something up that you know they most likely carry or you've seen in their store and it gives you zero results over and over and over for years. It doesn't help that they've followed in Walmart's footsteps even on a busy Saturday afternoon only have two registers open with lines all the way back into the clothing department but when you can't even look something up on their website in this day and age where everything is online it just makes me not even want to deal with this company anymore. They used to be great and walked all over Walmart but now they're pretty much the same except with a useless website that irritates me to no end because I want to look up to see if they have something and it says they don't even carry anything like that whatsoever when I know that's a lie. It's because of their lazy incompetent corporate management. They refuse to get with the times and it's going to bite them in the end.

Awesome response and resolve by the Meijer Associate at the Service Desk on the Groesbeck/Cass location (before 8a) and before when the service dept. opens. I believe her name was Cindy H. Called the day before with an issue, and was told by another Meijer's associate who I was connected to by the service desk -to come in store, that "no promises" or "who is scheduled in a.m." and "it looks like there might not be a resolve." With that in mind I did go this morning, was acknowledged, and addressed with kindness, assurance, and a "no worries" reply. Within a 3 minutes time span, I was taken care of. Now that is above and beyond the service that was exceptional and should be given attention -by a 3 minute KUDOS write-up on the Goodness that was given by Cindy H, and in Meijer's, for the community of people who shop there and they serve. I am grateful!

Everytime I go to this store I say I won't return. Their bathrooms are disgusting, THey dont have as good a selection as WAlmart, and when I do my shopping at 7 to 8 AM, the deli doesnt open until 9. I hate to say it but I will go to Walmart.

Meijer - pretty much a waste of time, gas, and money. Went to Meijer mid morning (Monday) with Meijer issued coupon for free V8 and a copy of their Sunday ad advertising Chex and Kellogg Mini Wheats on sale with quantity of five purchased. Results - no plain Chex on the shelves, no MiniWheats offered at flyer price, no plain V8 on the shelves. This has become far to typical for Meijers - no stock, no advertised specials, long check out lines and less than mediocre customer service. Folks, don't waste your time at Meijer, it ain't worth the time and trouble.

We had a new Meijers move in to the Parma area not long ago and so I thought I would try them out and get a home delivery - I don't think I would do that again. 1) Prices are more expensive then local stores. 2) Received rotted strawberries but didn't have the heart to say anything since the delivery woman was older and I didn't want to hurt her feelings. 3) They charge a fee of $4.95 for orders under $35.00 for pickup? 4) In spite of paying a delivery fee, I tipped the driver around $8.00. By the time I paid for the over priced items, delivery fee, tip, etc I would have been better off going to Target. With Target prices are cheaper, no extra fee for pick up under $35, pick up times are quicker, no tips. The only thing I liked about Meijers was that they are the only store who carried Amaretto coffee creamer and they had Sandwich Bros egg and cheese (I said had because now I see they are sold out). I would go there in the store to buy those items. Other then that, I can't imagine them making it - especially in Parma where people don't have high incomes. I live a few suburbs away and it would take me about 20 minutes to get there anyway.

Did the Meijer pick up a few times. Was terrible each time. The latest time was today. Nearly half of the items weren’t there. I understand a few things missing, but half? And the proteins were missing. Guys I just want hamburger meat. I have buns but no meat? I put lettuce on the list. Lettuce, I know you have lettuce. What’s the point of doing the pick up if you have to go in there anyways? I even selected to substitute products and brands as needed. Order pickup is a complete waste of time. You’ll be going in the store anyways so why even bother doing it.