SOCiReviews of meetsoci.com

It can't upload videos to Instagram, and with videos being more popular these days that isn't very good for us. The tagging on Instagram is weird and doesn't work and there is no geo-targeting, and you get more eyes when you geo target and you do tags on your photos. It's confusing and doesn't work. Also, I schedule two posts to go out this past weekend and nothing went out, it still shows in the calendar but nothing posted. Very annoying.

Love that it is automated and yet allows me to customize too. Very cool that it notifies me of social media policy changes as well.

I dont know if its SOCI or TES but I'm not getting much traction on social media yet

I do not recommend Soci. They definitely make it sound like the program is easier to manage then it actually is. Everyone is very nice to speak to BUT the "upper management" is definitely not interested in assisting their customers. I am a small company but I decided to sign up for a 12 month contract. When there were delays on my end, I asked if I could put a pause on the contract for a few months. The person I spoke to at the time (he is no longer with the company) said he didn't think it would be a problem at all. However, it took them several months to finally tell me that they would NOT put the contract on hold. So I lost those months while I was waiting for an answer to a reasonable request but they weren't at all willing to work with me. Again, everyone I spoke to was very nice but everything had to go through the person in charge and he didn't help me out when I needed it. I don't recommend this company. ***Update*** I called Soci as they said to do in their response to my review and I spoke to someone about "making it right". I told him all the details and he was very nice and promised he would get back to me... I never heard back. I can still honestly say that I DO NOT recommend Soci. (PS - This is the first negative review I have ever given online.)

The platform is rubust, yet easy to navigate and execute. Every rep I have worked with has been professional, knowledgable, and extremely helpful.

Our company used Soci for a year and had an excellent experience with the platform. We're distributed across several regions and it was necessary to have a central location for content, publishing and analytics, so Soci was a great solution for that type of distribution. The platform lacks in super in-depth analytics tools (SOV, etc.), but if you're more focused on tracking engagement from a broad POV, this platform will give you everything you need. From recent calls, it sounds like they will be continuing to update the platform with ever-more tools as well. Their reporting platform is also super strong. In all, I can highly recommend Soci to any company with a similar architecture to our own. I also want to recommend Ayesha Anand specifically as a customer excellence manager, she did a fantastic job taking care of our company.

Our company has been using SOCi for awhile for just uploading and scheduling social media post for our clients, but recently we started to utilize the boosting plus and reputation management systems that SOCi offers. We could not be more satisfied with these added services! The team at SOCi is absolutely amazing and helped made the integration smooth for our company. Our account manager Amanda has been great since day one- she makes sure that we are up to date with the latest things we could use to make our and our clients lives easier. During our biweekly cadence calls, she makes sure that we have all our questions answered and always keeps us up to date with new webinars that we may be interested.

SoCi has been an amazing addition for our company. Our representative, Amanda, is the best and she frequently calls and emails to check in with us. The program is easy to use and is easy to implement. Their app is a lifesaver!