Dee
Disappointing.
I like the idea, I just dont find it useful, so I stopped using it. We have facebook and instagram, and they play well together, so logging in to SOCI is kinda superfluous. It's easier just to connect the 2 apps to each other. SOCI promised ready to use, professionally made graphics, but every time I needed one it wasn't there. All the graphics seemed to be versions of the same thing, and our store is very varied. We do a LOT of work with Children's Miracle Network, and they had nothing for that. (The rep I spoke to had never heard of it.) Also, to speak with a rep you have to book a time? It's all very . . . ponderous. Our data never populated like it was supposed to either.
Response from SOCiAug 5, 2019
Thank you for your honest review, Dee. We understand the need for localized custom content and would like the opportunity to discuss your feedback. Please contact your Customer Success Manager so that we may share your request with your corporate office and implement a new solution.