BKw
This company did the right thing and fixed my issue. 5 star
My review below was premature because this morning, Maev’s Customer Care did the right thing and fixed the issue. I am thankful because my dogs love their product. I can put this behind us and support this company with confidence. Original comment that was premature. This company and their insurance company play games with their service. Pointing fingers is the name of the game. Half the product is unusable and notified the “provider”. Provider notified the “insurance company” on day 15. Claim denied because “they are an insurance company that has rules”. They the second character steps in again. Oh what can we do to make you happy. Fix the issue and replace the junk you shipped. It is a circle of crap with this company. If you do buy from them report the issue and copy the crap insurance company to make certain you are cover. BTW the dogs love the food the company and its policies include customer contact are so far out of wack.


