MaevReviews of meetmaev.com

I have been a long time customer and this company used to provide high quality raw beef mixes for dogs but recently changed their contents. They included raw potato which is highly toxic for dogs, massively reduced the amount of meat and replaced it with far too many vegetables for a canine diet. End result is they made my dog sick. Would never buy from them again as they put their own profit over the health of my dog.

Really disappointed in their new mixture and their costumer service. The old mixture was great. Had a ton of meat and our three dogs really loved eating it daily. However, the new mixture is awful. We typically order a huge supply and we now regret not buying a single bag of the new mixture before purchasing in bulk. There's barely any meat in it now and it's almost all veggies! Our one dogs is sensitive to too many veggies and the peas in the old mixture never bothered him.. but now the zucchini and green beans from the new mixture gave him diarrhea for three days and we are now having to open other bags to compile enough of the meat to feed our dogs. We've contacted Maev through phone, instagram and Facebook regarding this issue but nobody has got back to us and it's been a week. We want a refund because this is unacceptable. I was hoping the first bag was just a fluke but we've opened three bags this week and the others aren't much better.

I never write reviews, so for me to write something has to be really wrong. Of course company changed the recipe. First order received of the new recipe and its all green string beans. Original beef recipe bag had approximately 1/3 of vegetables and 2/3 of beef protein, with a protein analysis of 31.8%. New revised recipe bag containers 3/4 of vegetables and less than 1/4 beef protein, with a whooping protein analysis of 10.8% protein. This wouldn’t be an issue if my dogs were vegetarian and as dogs ofcourse this is not the case. My dogs never ate the vegetables with original recipe anyways but I didn’t mind. However now that I am paying 250 dollars every 3 weeks for overprized frozen peas I do mind. If I wanted to feed my dogs frozen vegetables i would go to dollar tree and buy bags of peas.

Initially very happy, the formula has changed, to salad with a hint of meat. Its garbage now!!!! Wait till you get the next bags, I got my monthly supply, Its salad, with the hint of meat. Had a feeling this company would go down the more, more, more , profit...

Horrible customer service, terrible website, & low quality food for a raw diet. Their website doubled my order because it was not working properly and customer service wouldn't refund it because it had already shipped out. Then a couple of weeks after making the switch the food started to make my dog very sick - vomiting, lethargic, constipated, & black poop. Again customer service was not empathetic in the least and would not refund my order and only offered to send more of the same food that made him sick to "try again". All in all STAY AWAY. Much prefer my ollie & open farm to this terrible company.

My dogs love their food. However, the quality has changed drastically in the last 6 months. They shipped me the wrong food twice and their response was “the formula is on backorder”. I’m additional, there are large amounts of large throughout the entire bag, a lot of the food clumped up together making it impossible to feed to my dogs. They are content it late on shipping out food causing me to run out and make due. Which in return the drastic food change makes my dogs sick for days. Also, the customer service used to be amazing which was one of reasons I went with this company. It has now been over a month and no one responds to text messages, they do not have a phone number to reach them, and I have to send several follow up emails to get a response. Lastly. I attempted to cancel my subscription once and was told the supervisor would be contacting me, after speaking with her she told me if I cancel and decide to resubscribe the price would drastically change.. how does that make any sense at all? I tried writing a review on their website but there is nowhere to write one, you can only read other 5 start reviews. Which tells me they are clearly paying people for reviews. Save your money and look for something else. I am canceling my subscription as we speak.

I was initially quite pleased with maev for the first few weeks. Then I started to notice inconsistency in the product shortly after. My dog was already raw fed but I soon noticed an increase in water intake and larger softer stools after a few weeks on maev. After my pups monthly weigh-in I noticed weight loss which shouldn’t occur on a 10 month old xl bully being fed over 4000 calories/day according to Maev’s feeding guidelines. Then my next 40lb order arrived with absolutely no dry ice and it was completely thawed out. Then my pup went on a three day hunger strike and completely refused to get near maev. That was the final straw for me. Now I’m currently still attempting to cancel my subscription and being completely ignored. I’ve since gone back to feeding my pup homemade raw and he’s looking better already. Maev has been a terrible experience for me both in the quality of the food and the customer service.

I’m so disgusted with the customer service and experience with this company. I’ve been using them for a couple months. I noticed that the vegetables and fruit were always at the bottom and despite trying to redistribute it, the first half of the bag is all meat and chunks of fat, while the bottom half is mainly veggies. I was also sent the wrong formulas twice. I chose to ignore this based on the ease of introducing raw to my dogs. I’m in a very busy season of life and have had little time review other raw companies. However, as of today, I’m 100% done with maev. I’m trying to cancel, but they don’t allow you to do it from their website. You have to ask over email. When you do, they say they’re going to send your cancellation “request” to their supervisor! What the heck? Just cancel my subscription. Why do I need to be approved? On top of this, they sent out TWO orders and charged me for both. How did this happen? I got my order over the weekend. I should not be charged for another 10 weeks as my subscription states. The customer service rep in the email, whose name is HAROLD, was totally rude and dismissed my concerns merely stating they will not be refunding me. I think they hide negative reviews on their website and pay people to write positive reviews. This company is only interested in money, not your dog’s health. Head my warning and do not give any of your money to Maev. I’m reporting them for fraud to BBB and my credit card company.