Dongeun K.
Poor customer service
Poor customer service. Tried to cancel after 30 min of placing order. Customer service didn't respond, and told in the next day the order was shipped.
Response from MeentaJan 14, 2022
We're very sorry that we couldn't give you a better Marketplace experience this time. Our support team is receiving an unprecedented number of calls from people wanting to buy tests, and we're doing the best we can to keep up. However, that's not your fault, and we're expanding our team so that we can do better next time. I've alerted our support team to your case so that they can help you promptly.