Tammy R.
Disappointed
I paid $31 for expedited shipping. My order arrived 2 days late and the company tells me they can’t control shipping. Whenever I have ordered something that has arrived late the company I ordered from has always reimbursed me. That is what customer service is all about. If I pay you for the shipping then it does become your responsibility.
Response from MeentaJan 12, 2022
We work with the best shipping carriers in the country and pick the best shipping option for each order. That being said, all shipping carriers across the country are experiencing delays at this point, so we're sorry to hear that you didn't get your delivery when you expected it. It looks like your order was quickly fulfilled by our warehouse and experienced delays during delivery. We're constantly working with our shipping partners to look for ways to improve delivery times and give you a better experience. Our return policy is stated on each product product page, but I'll bring this feedback to the Marketplace team for review. We appreciate your feedback.


