MEDvidi is an online mental health service striving to redefine the approach to mental wellness in the US. Our mission is clear and impactful: we aim to transform perceptions and enhance accessibility in the realm of mental health care.Our team comprises experienced mental health professionals, each holding the required licenses and specializations to address a broad spectrum of emotional and mental challenges. They are deeply committed to providing personalized care for attention deficit hyperactivity disorder (ADHD), anxiety disorders, depression, insomnia, weight loss management, and other mental health conditions. We prioritize convenience and effectiveness, ensuring that you can access high-quality mental health care from the comfort and privacy of your home. We strongly believe that mental health care should be as accessible and stigma-free as any other form of healthcare.We are dedicated to making our services both affordable and welcoming to all. We aim to normalize seeking mental support, and our appointment times are flexible, ensuring that help is available when you need it.By choosing MEDvidi, you are taking a decisive step towards a healthier mind and a happier life. With our caring team, user-friendly platform, and unwavering commitment to accessibility and affordability, we are here to support you on your journey to mental wellness.
MEDvidi (medvidi.com) has 1,258 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
medvidi.com
Website
medvidi.com
Category
Mental Health
Location
San Jose, California
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
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Most recent review: October 2026.
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I was able to get a same day appointment. I was referred by my primary care Dr. because I needed the services provided and was having no luck getting an appointment for 6-10 months with other providers. The Dr I seen was vey compassionate toward what I am dealing with and attentive. The Dr. made me feel that my feelings mattered. I am so thankful I was led to this Dr. and look forward to many more healing, sessions. God knows better than we do as to who and what we need in our life..Thank you
Response from MEDvidiJun 25, 2024
Hi,
Thank you for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or Call (415) 548-2062.
Be well,
Janet || MEDvidi Patient Support Team
RT
Ronald T.
I have been with Medvidi for almost a…
I have been with Medvidi for almost a year now and your team member Mickey has been the most professional and caring representative I’ve had So far. He took care of my situation quickly. He kept in contact with me Every step of the way, and he actually Managed to calm me down I was a nervous wreck because I missed my appointment due to high temperature. My phone went into overheat mode and shut down so I couldn’t turn my phone on until Battery cooled down due to the high temperature being 96° . As soon as I got my phone on, I called he deal with the situation and it was taken care of within 15 minutes. He was able to get me a new appointment for the next day and fit me into the doctor schedule somehow I think representatives should take a page of his book because he is Not only professional, He gave me a sense that he actually cared about my well-being so I commend him for that and I think All of your representatives should Strive to be more like Mickey. Thank you
Response from MEDvidiJun 26, 2024
Hi,
Thank you for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or Call (415) 548-2062.
Be well,
Janet|| MEDvidi Patient Support Team
ML
Melissa L.
Fiye was so helpful and was able to…
Fiye was so helpful and was able to assist me when there was an issue in a very timely manner. Thank you so much for your kindness and efficiency.
Response from MEDvidiJun 24, 2024
Hi,
Thank you for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or Call (415) 548-2062.
Be well,
Janet || MEDvidi Patient Support Team
JB
Jaden B.
Was an amazing help
Was an amazing help! I called because there was issues with my document pictures. I was helped immediatly and my process was kindly expedited. Thank you so much for the help!:)
Response from MEDvidiJun 21, 2024
Hi,
Thank you for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or Call (415) 548-2062.
Be well,
Janet || MEDvidi Patient Support Team
SC
Shanna C.
Amazing service
Mickey gave Amazing customer service . If there is any issues with payments or codes he will get back to you . Promptly .
Thank you for always getting back within 24 hours . I appreciate your customer service and your professionalism and understanding .
Response from MEDvidiJun 21, 2024
Hi,
Thank you for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or Call (415) 548-2062.
Be well,
Janet || MEDvidi Patient Support Team
SM
Samantha M.
Great service
I've had a rough couple of days but he helped me get my PDF police report turned into the correct format for them. So next step would be them sending me my prescription and he was so kind and helping me to do so. Thank you so much
Response from MEDvidiJun 21, 2024
Hi,
Thank you for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or Call (415) 548-2062.
Be well,
Janet || MEDvidi Patient Support Team
MN
Marc N.
Great Customer Service and Patience
Great Customer Service and Patience
Response from MEDvidiJun 20, 2024
Hi,
Thank you for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or Call (415) 548-2062.
Be well,
Janet || MEDvidi Patient Support Team
CA
Caleb
After 6 months of regular appointments, I've finally gotten help.
After 6 months of regular appointments, I've finally been able to get treatment for the conditions other doctors have ignored me for.
All my life I've struggled with anxiety- when I got into my teens, depression snuck in. Making my teen years hard wasn't only the genetically influenced mental disorders, but that my own parents and doctors told me I was just having hormones- that my ADHD was really just me being lazy and I should just eat better and stop making excuses.
Years later, now in my adult years, I have shaken the depression entirely but the anxiety and ADHD linger- if not getting to be more severe. I've been resolved in the idea that anxiety is normal, but panic attacks aren't. Anxiety attacks aren't. Nervous breaks from traumatic events are not normal.
After years of not trusting doctors, I gave Medvidi a shot, expecting the same treatment. Almost immediately, my doctor realized how desperately I needed help from these extreme occasional beatings my brain was giving me, and she did not hesitate to help me.
That doctor switched to a different provider, and I ended up with Dr. Farrell and her wonderful assistant, Ruby.
They have been a godsend for me. I have no doubt I've been a pain for them in the last few months, but they deal with me with a smile anyways.
Life has been unstable in the last few months. Panic attacks have begun to appear outside of plane flights like they used to- which I'd find to be expected. I don't have the stable home life I used to. I move around a lot. My 4 year long relationship ended, and my job may not exist in a few months.
Not being sure of where I'll be sleeping, I've had to have Ruby and Dr. Farrell transfer prescriptions for me many times. Each time, they do it for me.
With that said, you have to be responsible with your medications.
Track it. Carefully. Keep track of exactly what you take, what time you take it, how much you take, and what the reason/trigger for taking it was.
Medvidi is in a risky position to prescribe some of the medications they do. Our responsibility as patients is to be RESPONSIBLE with it, so that the service still exists for people who need help- for people who aren't listened to by their usual doctors.
If you are responsible with your treatment plan, you communicate well with your provider, they will help you.
The team at Medvidi have been the most compassionate and caring group of medical providers I've ever met. I owe a debt of gratitude to Ruby and Dr. Farrell. If you need help- actually need help, they will find a way to help you.
Response from MEDvidiJun 18, 2024
Hi,
Thank you for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or Call (415) 548-2062.
Be well,
Janet || MEDvidi Patient Support Team