MEDvidiReviews of medvidi.com

WHOOOSH . . . did you see that? That was my last bit of faith in the medical machine shooting into the sky thanks to MEDvidi! I am a 69 year old man and have never been on ANY medications, have a well balanced diet, plenty of exercise, but have been suffering with insomnia and anxiety for at least a decade. Lately it has gotten so bad I am living in a daily fog from lack of sleep. Wife said I needed to do something; getting an appointment with any doctor in our area is at least 2-3 months out, so I thought I'd give MEDvidi a try. Within seconds of the start of the interview I knew this wasn't going to go well. This "mental health professional" was clearly an angry person and annoyed with even having to talk to me. Several times she put her face in her hand ("facepalmed") as if she was thinking "why must I be subjected to this?" Her grasp of the English language was so poor that I had to keep asking her to repeat sentences, and each time she YELLED her poor language louder as if that would make it better, obviously growing more angry. At one point she asked what I had done to alleviate the issues, and after a long list of remedies (exercise, meditation, etc.) I casually mentioned I'd even tried Kratom because it's legal in my state. This woman flew into what can only be described as a RAGE, and even tried to tell me Kratom was an opiate (which it is not, do your research.) The only way I could calm her down was to say "I only tried it and like I told you, it didn't work." The dismissive and demeaning tone continued for the rest of the interview. I'm supposed to be the one requiring mental health assistance and this person was clearly unhinged, all I could say was yes or no to her questions. She wound up prescribing two expensive medications with a long list of side effects - one of which the Mayo clinic admits doctors "don't even know how it works" - and due to the increasing mistrust with this crazy "health care professional" I canceled them both and will not be taking these poisons. Janet or Julia can save their responses, I have read all your condescending and patronizing responses to these complaints and you're like everyone else in your company, you don't care at all about helping anyone. "Health Care" has become an oxymoron, no one in this industry cares about our health, you to keep us just sick enough to keep the circle jerk between medical, big pharma, and insurance going strong. I am back where I started, to self care, which is the only care I trust. EDIT: As expected, canned response . . . it was only last Friday and doesn't take a rocket scientist to put together the appointment from the info from here. Typical. EDIT 2: I see you've changed your response. This was NEVER about prescriptions, it was about the interview. If I wanted drugs I could go to the street. It was about lack of help from this company.

Buyer BEWARE - I had a horrible experience with price changes. The customer service is terrible and you will never get refunded even if the medication hasn't even shipped. I was charged $80 just for cancelling. I would NEVER use this company. This is the right company.

I do not know why it’s showing my son‘s name Dustin. My name is Kim Alba. So yes look at all that transpired yesterday and again when I called this morning, my number was wrong again! I don’t think I’ve ever been as furious as I was yesterday…Customer service was good for two months and today I was on the phone for over eight hours back-and-forth with customer service… They promised me someone would call me back which no one did! They had my wrong phone number three times that I had to repeat to them very slow slowly and I still cannot login… Super pathetic since I need my meds! Thinking about going elsewhere soon!

ITS NOT MONTHLY!! You get billed every moth but only receive you injection every 6 weeks. Good luck getting that changed. It’s like dealing with a used car sale person. The amount of time I’ve bin on hold with this Company is unreal. Can’t wait to see how canceling going play out.

As a 35-year-old professional seeking genuine support for ADHD symptoms that have long impacted my daily life, I turned to MedVidi with high hopes. Instead, I encountered a session that was not only unproductive but deeply invalidating. For the full 30 minutes, the practitioner projected unfounded assumptions onto me, framing my concerns as mere "drug-seeking" behavior rather than a valid request for medical evaluation. Despite my clean record and absence of any substance abuse history, she constructed a fabricated narrative of my life—one entirely disconnected from the facts I presented—effectively gaslighting me into questioning my own reality. I was shut down repeatedly when attempting to clarify my symptoms and history, with no meaningful listening or engagement. This approach felt like a sales pitch for denial rather than a clinical assessment, culminating in a refusal of any prescription or further support. The $300 investment was utterly wasted, leaving me more frustrated and unsupported than before. MedVidi's model prioritizes skepticism over empathy, potentially deterring those in real need. I urge potential patients to explore alternatives—services like Circle Medical or ADHD Online may offer the respectful, evidence-based care this lacked. One star: Proceed with caution.

Requested my medical records in December 2025. Completed and returned their HIPAA release form and paid the fee on Dec 12, 2025, and followed up multiple times (Dec 17, Dec 23, and Jan 2026). I still have not received my records or a clear delivery date.

I scheduled a same day appointment for an Adhd assessment. I requested one time. They changed the time. I arrived a few minutes late provider had rescheduled. They want a 100 fee to reschedule. That would result in 300 dollars in one day and I still dont have the service I requested. Im pretty sure this company is a scam. It asked me to add a pharmacy. Nothing showed within 300 miles of me even though I typed address. I was called and then told ohh they can't due Cvs, Walmart or some other companies bc they dont accept their prescriptions. Im concerned they make money via over charging people and not providing services. It says the provider may be late due to an appointment running over but not the client. Unfortunately if i didnt work I couldn't pay for services and my meeting ran over. Speaks volumes and I dont trust them now to utilize the company moving forward. I called customer services and ws told I would have someone follow up within an hour....no such luck. After several hours and no email correspondence to reflect my concerns.

I wanted the pills, but they sent the injectables. I spoke with their customer service, but they indicated I could not get this corrected even though the injectables have not yet been delivered. Basically, I'm out my money with no recourse. What a huge disappointment!