KH
1 week delays in calling in your presciption
I've had multiple appts here, the doctors are wonderful and kind but there is an issue with delays up to a week in getting them to call in your prescription after the appointment. This was an issue with my first 3 appts and then got better with my last two appts but now it's happening again. When you call to ask status you are told "they will let the team know" again and again same answer. They don't seem to care once they have seen you and collected your payment. I sent a request for a manager to call me back this time but still haven't heard from anyone. Disappointing.
Response from MEDvidiMay 3, 2024
Hi, Thank you for bringing this to our attention. Due to privacy regulations, we are unable to delve into specific details about your concern on this platform. For more assistance and to discuss your case, please contact us at [email protected] or (415) 548-2062. Be well, Janet || MEDvidi Patient Support Team




