MEDvidiReviews of medvidi.com

They have you schedule for certain times/dates but when you arrange your schedule to meet those times/dates they back out saying it wasn't "confirmed". A complete total racket. Then, if you want your money back because they can't seem to handle the business they are getting they tell you 28 days for a refund. Do they not realize the meds they are prescribing can't just be stopped suddenly? They should be a little more careful about their scheduling. Or hire more doctors. They are completely worthless.

This place is a scam After I paid my visit and waited to see the doctor the doctor came on within 2 minutes told me he wasn't going to write me a prescription unless I took a drug test I went and took a drug test uploaded the documents for him to come on and say now I need a clearance form from where I took the drug test and then after that he would be able to write me non-stimulant ADHD medication and that's it after I took the drug test it took at least a week and a half before I can even get through to somebody to actually help me a whole week and a half of hearing the same scripted lines this place is a nightmare you ask my honest opinion it's a scam

First of all, I was approved for a refund that I have not yet received. I've reached out to support numerous times and they have not been back in contact with me. It is not my bank holding it up because they have confirmed with me that there is nothing pending from the company. I have a refund because the Dr. sent my prescriptions to another state, TWICE. I need the refund to be processed so I can go to another Dr to actually get my life saving medication.

(SECOND UPDATE 12-30-23) I have sent my details as asked and have not heard a word back from anyone. I even sent my own emails and have called an additional 6 times to no avail. (FIRST UPDATE 12-26-23) I received a call and we spoke about the few issues I was inquiry about. We were able to get the correct refund settled although I don’t have it yet it is apparently on its way. I tried to explain to him again again that the doctor I had with Nylah for my appointment which happened on December 7 of this year as it was my first appointment with them. I can’t put into words how much I liked this doctor and he said that his schedule gets quite full, so what he did was make a leak for me to click whatever I was ready to pay for next times visit, this would be for the January visit. So we agreed on a time of January 4 at 8 PM and he told me to click the link in my personal port portal and click pay whenever I was able to that way. I will have an appointment it won’t have to worry about not being able to get it again next month , he was doing something to avoid exactly what I’m going through right now and what he did should have avoided all of this. I do not want another doctor besides him, and I would like to ask for permission to be able to speak to him either via the med system or through a zoom call or something or even a phone call or email because he knows exactly what I’m talking about and I know that he’s the only one that’s going to take care of this. This is getting very ridiculous. I had my first appointment on December 7 with Dr. nihilist acre. He was very helpful and understanding and he helped me a lot after we were done with the appointment. He told me he would schedule me for next month for January 4 at 8 o’clock and all I would have to do is click on the link in the personal port portal and pay. So I did that and it’s now saying that I have a different doctor that is not him. He promised me that appointment on the fourth I do not want to see a different doctor. I made it very clear from the get-go I don’t like female doctors , also I tried to make another appointment to see if I could see if he scheduled any further time out and he wasn’t. So I called and talked to a customer rep today and asked her to have the scheduling department. Call me back which they have not yet and I asked her to refund , the second appointment I made not the one for the fourth. So now she put in a refund request for the wrong appointment. I can’t speak to anybody every time I call nobody answers.

They make it sound so easy to get a useful rx but this was absolutely not my experience. I could not even get 1 months worth of lowest dose (30 tabs). Dr. said in this organization 20 pills the limit. I asked could I get 30 next month and he told me 20 is limit. Also, they advertise appts typically in 24 hours. 1st appt not scheduled for about 3 weeks after I paid. Then they cancelled me no specific reason given. Then a couple more weeks and I could not connect for 1 1/2 hours and no one called or texted back to help this low tech 77 year old to fix it simply in the app. Rescheduled again. This all went on for 2 months. I don't trust these people. This could be a mom and pop with a pretty web site and contracts with a bunch of doctors from all over the place they don't know but are willing to contract with them.

I've been going thru medvidi since the beginning of the year. There's been a few hiccups here and there but nothing major. My doctor is excellent and has been very helpful. My issue is after having an appt Sunday night 12-10-23 and finding out my regular pharmacy was out of stock, a customer service agent contacted me to let me know they canceled my original prescription and asked me if the pharmacy that did have them in stock worked for me and to confirm that I agreed with that decision. It seemed like all they needed was to confirm with me and then my prescription would get sent to the other pharmacy. Not the case! Ever since confirming where to send my prescription about 4 days ago, which makes 9 days and counting I've gone without my medication( I had to wait 5 days past the day i was supposed refill and now about 4+ days) and the only info I've been given every single time I ask if there's been an update, I'm told that they are waiting for the doctor to respond. So in the mean time my original pharmacy restocked and the new pharmacy who said they had them 4 days ago could possibly be out of stock now. I don't understand why it's taking so long for the doctor to respond to them reaching out to approve my request. I've never had this much of a delay sending my prescription from one location to another within the same pharmacy. I don't believe my doctor with all the experience and knowledge he has especially when it comes to patients stopping a medicine suddenly and letting them go without for 9 + days. I don't know what's going on but I hope it gets straighten out soon before this company loses a lot of their loyal patients not because of the doctors, they are great but because of the poor customer service representative and the lack of communication. **Update ** RESPONDING TO MEDVIDI My issue isn't that The wrong prescription was not sent, my issue is my prescription NOT being sent over to the pharmacy that I was told had it in stock. Since Monday I've been contacting your company hoping to hear an update other than "waiting on the doctor to respond" and whenever someone contacts me from your end they send the same message about expiditing my concern and then I won't hear nothing. I've literally spent the last 5 days torn between waiting to hear from you and needing to accomplish somethings but because I am waiting to hear from you I am htperfocused on the fact that I want to make sure I'm available so I don't do anything else. Anyone with ADHD can relate and can tell you how frustrating this is for me to wait and waste days just on the possibility of something happening. Trying to manage my mental health is becoming more aggravating to deal with then the aggravation I felt dealing with myself with ADHD and not being medicated. **UPDATE** STILL WAITING FOR MY PRESCRIPTION TO BE SENT TO THE PHARMACY.... IF YOU'RE LOOKING FOR MENTAL HEALTH CARE ... UNLESS THEY GET IT TOGETHER, GO ANYWHERE BUT HERE

I actually would chose no stars. This company is fraudulent and take advantage of people suffering with mental health issues. Need I say more? I guess so. I don’t know how you can’t find my profile when I have talked to every inadequate team member in your “company” Tracy Miller!!! You know the one you have been giving the runaround to for 3 days now over what should be a simple transaction.

I was with Medvidi for about 6 months. I started when they were still “Ezcare” before they merged with Medvidi. As soon as the merge happened, I believe it was in October, this place has been on a steady decline. The customer service people seem nice when they answer you on here, but they aren’t in private. They will hang up on you, and be rude in emails (I have pictures to Prove it) and they don’t care. They have no solution for me after I couldn’t schedule a follow up with my doctor and I was forced to find a different telehealth service. Thankfully I was able to do so. I suggest you keep your options open and do stay away from Medvidi. They’re unstable and unreliable and the customer service is just awful. Save yourself the headache and your time being wasted, I don’t think this sketchy scam of a company will be around much longer. *update 12/14/2023 they’re claiming I’m not in their system now and as far as Ican see, I’m not the only person they’re doing this to. Thanks for proving me and others right Medvidi you scam of a company