MEDvidiReviews of medvidi.com

Made an appointment 3days in a row the doctor either no showed or cackled on the third day they set me up with a nurse practitioner instead of regular doctor. Doctors are late a lot sometimes by 45 mins, if they show at all. I voice record all my sessions for my own protection as well as customer service calls. Most customer service calls end with them saying they will get back or reschedule by end of day. This is not first time with this problem but 3rd time. Plus this accumulation or this third time would make a total of 5 times. Sometimes it’s smooth, most time the doctors are late and lately your lucky if they show. I’m on clonazepam and venlafaxine so this could be a serious problem. I always try to make my appointments ahead of time for this reason. As I do not want a lapse in treatment.

I wrote a review yesterday and then I deleted it because they did make me another appointment for today but they canceled it again. Please believe me this is a scam. You may get your medication you may not you may have to wait. God knows how long you may not all I know is they kept me on the phone now for three days waiting for some doctor to come on and the only words I got from them was either stay on and wait or will call you back in an hour and now they’re telling me it’s 28 days to get my money back Yet they managed to take my money in five seconds. Don’t trust at least research.

The provider didn't join the appointment. So I wasted 20 minutes there and then sat on hold with customer service for another 20 minutes. They said the provider completed the appointment, which wasn't true. They didn't offer a refund but said I will be able to reschedule. We'll see if that happens and if a provider even shows up next time. Extremely frustrating. Edit. I rescheduled my appointment for tonight, 5/2. THE PROVIDER WAS A NOSHOW AGAIN. So I had to sit on hold with customer service yet again. Ughhhh.

5-9-2023 update I was told they could not send in a prescription for twice the amount of half the milligram of my medicine since the only pharmacy that will fill their orders was out of the 1mg they would not send in twice as many 0.5mg like they had done before and that I had to pay for a new appointment to get any medication after waiting a week without medication to be told this. I paid and booked an appointment with a random provider so I wouldn't have to wait another week to see my amazing provider, becauae my blood pressure is elevated without my medication and couldn't wait another week without it. But I had to wait longer anyway. They sent me all new intake paperwork and claimed to have no record on file from another provider I see for another health issue. This was all addressed more than a year ago when I began with this company. More days of jumping through hoops and waiting days for any responses. I finally see the substitute provider and she gives me half of my dosage I had been on for over a year and had to go 2 weeks without and added another medication I told her I had tried and does not help me. They have no record from my original provider within their company of my blood pressure issue stemming from chronic anxiety that I have inherited. No notes about my pressure reading improving after establishing the dosage of my medication. Flat out left my body in shock waiting 2 weeks for responses going in circles to see someone who gave me half of what works for my body and something that does not work. The most disorganized and uncaring company I have ever known. My blood pressure was able to go from high down to below borderline with my amazing doctor's care and knowledge. After the substitute provider interrupted our appointment to deal with her children, twice, she forced me into a regimen that has my pressure back up to high. I tried to explain all that seems to be missing from my notes about coming to them for treatment of anxiety in order to prevent the heart attacks that chronic anxiety caused my mother since there weren't notes for the substitute and she did not even acknowledge me or tell me she was sending in half of my needed medication. I've spent another week waiting to hear back about the error in the prescription just to be told it was not an error and to deal with it. Now I will be left to seek urgent care once I run out of the half I was given and my blood pressure is no longer able to be controlled. More doctors and more bills because she did not take the time or care to know why I even came to this company for anxiety treatment. My amazing doctor at this company knows and understands and gives me refills because it is a clear case that he is familiar with and understands and created a plan that works. The substitute looked at a year of the working plan and threw it and me in the trash without even telling me. I have had an issue nearly every time I have had to deal with this company. My doctor is amazing. He understands me and makes me feel comfortable and in good hands. There are nearly no pharmacies that trust this company enough to fill their orders. I am not one to speak up but you can not get assistance with any issue from this company unless you fight for it, which hinders the anxiety treatment I come to them for. If you are able to find a pharmacy that will fill a prescription from this company and your refill can not be filled due to shortage, good luck getting your refills canceled and resent for a milligram that they do have in stock. I was able to get a simple refill milligram/count conversion sent once after going a week without medication while I begged for help to get this done. This happens again and I am again sent in circles being told they are working on it for a week just to be told I have to make an appointment with my provider who is booked up for the next week in order to get medication. While is still have 2 months of refills that can be converted to the milligram/ count that my pharmacy has in stock. Customer service is of no help what so ever. You can not get a message to your providers assistant without repeatedly pleading for help. They offer to discount a follow up appointment I do not need for 2 more months but still have not heard back about such a discount. The lack of support from this company as a whole is not worth the peace of mind a great doctor gives. Don't wast your time or money, there are other telehealth companies that can prescribe controlled medication. These people either do not care or can not get their systems in order well enough to be up to par with other telehealth companies I have been with. Only new patients are prioritized, loyal returning patients stay at the bottom of the list for any assistance. I wish my doctor worked for a different company so I did not have to lose the comfort and understanding he provides. Shame on this company.

This is ridiculous, if you try to call them, and you are on hold for at least 30 minutes, and when they do answer they never solve the problem, so here is the issue, I ordered anxiety meds, and they sent them over BRAND ONLY. Which costs over $250.00, so I sent them a message to correct it, and send over generics, I have been fighting with that for over a week! UPDATE, IT'S BEEN A WEEK NOW AND SO FAR NOTHING HAS BEEN FIXED, THE NUMBER THEY PROVIDE GOES TO ALL OF THE SAME CALL CENTER, THE ONLY B*LLSHIT RESPONSE YOU WILL EVER GET FROM THEM IS "THEY ARE WORKING ON IT" THIS IS B*LLSHIT I THINK I HAVE BEEN SCAMMED. THE EMAIL PROVIDED NEVER RESPONDS. FRACK THIS I EITHER WANT WHAT I PAID OR I WANT MY FUCING MONEY BACK!

I want to share my recent experience with Medvidi to caution others who might be considering their services. Seeking to resume medication for a pre-diagnosed condition, I visited their website, only to find the consultation fee via Zoom was a steep $200. After deciding against it due to the high cost, I was quickly contacted by Medvidi with a discount offer for a $99 session, which I accepted. However, the appointment with so called Dr. was disappointing. He was late by 20 minutes without apology, and during our session, he provided minimal information about the treatment plan and what I should expect from the medication. When I raised a concern about a shortage of my prescribed medication and requested an alternative, I was told that no changes could be made. Despite their eagerness to schedule another paid appointment, my request for a refund due to dissatisfaction with their service was denied. Based on this experience, where it felt like payment was prioritized over patient care, I advise others to consider alternative healthcare providers who may offer more patient-centered care. Thank you for taking the time to read about my experience. I hope this helps others make informed decisions about their healthcare choices.

Horrible services all the way around. Do not bother, a waist of money and time. Finally had an appointment and no rx. Absolutely no one will respond. They now just hang the phone up

I went last Feb . Was written medicine that is health.sustaining an been on over 20 yrs in starting dose. Never got one Rx due to local pharmacy. I'm also disabled.pjyschatric an dual diagnosed. I had my first visit last feb. Dr prescribed medicine . Thought life get back to norm. But never got the one medicine medvidi sent it my insurance authorized it but local pharmacy never filled . Now on medvidi dashboard says was filled?? Because I did not receive one Rx I did not make a follow up due to waiting for the one Rx I would find a pharmacy medvidi would send them after 5 mo. Guess time laws ??an never got. But I posted on her about it an it was taken down because I did not submit thing fast enuff an am new to trust pilot an with disabilities am not good on phone. Because I wrote the review medvidi bugged me to make another appt to fix it . Sending coupons I made appointment got same provider . Wrote the one medicine. Had to get a note for other medicine took 2 visit got note an then got told won't write medicine that whole reason they wanted me to come back to fix now it is 6 visits later I'm still on starting dose of one medicine an never got other. Also was double charged in Dec . Hav e bank statement called was told send statement an get refund yet nothing. I have had 6 visits still on starting dose now losing weight not sleeping I have 15 yrs being sober. But on health sustaining meds because dual diagnosed an was first diagnosed at 7with physch. Issues. I came back to medvidii 6 mo. Ago was given starting dose gained 15 lbs in first 2 mo. Never got other medicine so I come off very hyper sometimes my pulse goes extremely high but not anything else an have been tested 25 yrs an not thyroid . Told PTSD ADHD depression gad social anxiety an seizures with blackouts of narcissistic rage? I have expressed issues sent them records I'm suppose to weigh 150 to 170. Last yr my gram passed an I went to 124 lbs in first 2 mo. Takin medinr I went to 138lbs . I'm now starting to lose weight. Just like to no why still on starting dose why never got refund an why had get note for one medicine got note then get told doesn't feel write writing after it was written an sent for 5 months an have insurance prior authorization forms saying meet medical necessity for ??? I have note I had to get . Have bank statement . Have medical records . Just want to be healthy again