Therese T.
It’s almost been a month and still no meds
It’s almost been a month and still haven’t gotten my meds. I saw the doctor June 12th and today is June 29th still have not received my medication. The first pharmacy (Walgreens) that it was sent to at first seemed promising but after a week of waiting the pharmacist said MEDvidi told her to cancel my prescription and when I called MEDvidi they told me that the pharmacist didn’t feel comfortable filling it. I really don’t know who is telling the truth. The second pharmacy it was sent to (RX Outreach) has it all ready to go but they said my prescription needs a Supervising MD? I don’t know what that is. I paid for a doctor visit (close to $200) and I paid for my prescription (which was $70) at RX Outreach and I don’t even know if I will receive my medicine. I contacted MEDvidi yesterday and the representative who I spoke with just seemed annoyed that I was calling to check the status of my prescription. Overall been waiting 3 weeks for my medication and very disappointed. All I get is the same automated message that a manager will reach out and it never happens.
Response from MEDvidiJul 1, 2024
Hi, Thank you for bringing this to our attention. Due to privacy regulations, we are unable to delve into specific details about your concern on this platform. For more assistance and to discuss your case, please contact us at [email protected] or (415) 548-2062. Be well, Janet || MEDvidi Patient Support Team




