MEDvidiReviews of medvidi.com

It is February 3, 2025. My appointment was on January 6, 2025. I am not going to repeat the issue, as I have several times. I expect this complaint will get the same form reply, from “Janet,” explaining that due to privacy, she can’t help on this platform. Do not let that fool you into believing someone will actually do anything to help. They reply quickly on this platform, but they only leave you hanging if you have an issue. I have learned, I won’t get help on any platform. If you use medvidi, know that, if you run into a problem, you run the risk of throwing away what ever you pay them. I requested a refund due to the reason stated below, medvidi refused and promised to have the provider call me. While I explained I had lost confidence in the provider due to my experience, that was only option they offered. The last time I heard from them was on January 15, 2025, saying they sent a reminder to the provider to call me. I don’t trust them or their providers. End of second update. This update is to make clear that after nearly a month and minimum efforts by med-vidi, my problem is still unresolved. Again, my issue involves the provider prescribing Strattera for ADHD, and instructed me to take one pill only on days that I felt I needed it. I did extensive research on Strattera and discovered it is a second -line treatment for ADHD, prescribed only after, or in addition to, first-line treatments. Strattera has more side-effects, that include suicidal ideation and digestive discomfort. Worse than that, I read the FDA pdf on Strattera that clearly states to be effective, the drug needs to be taken everyday at the same time. So, instead of prescribing a first-line treatment that begins to work within in minutes, he prescribed a medication with more side effects, and if taken as directed would be virtually ineffective. But for some reason, medvidi thinks answering replying to my review , promising quality customer service allows them to keep my payment. If you are looking for real help with knowledgeable providers regarding adhd, do not use medvidi. I wish I hadn’t! Original review: Disappointed with the prescription and the doctor’s instructions that would render the drug ineffective, I asked for a refund. Although they hadn’t responded to my refund request for several days, Medvidi found time to reply to my last review on this platform the very day I wrote it. Their message made clear how they wanted to provide me with high quality customer care. So, excited to receive high quality customer care, I called the number they posted in their reply to my initial review. Unlike the number given to me as a client, where I have spent more than 4 hours on hold, one time for two hours straight, someone actually answered the call. They promised the provider would contact me regarding the problems with my prescription, but provided no information about when I could expect the call. Five days later I received a voicemail from the provider who called from an unknown number, he gave no number for me To reach him, and said he would try to call later that day. He didn’t. Two days later, while I was parallel parking, a call came in from an unknown number, so I answered. Having trouble focusing on parking, and answering the doctor’s questions, I asked if he could call back in 10 minutes, he said he would. He didn’t. I waited diligently for the call for 30 minutes before getting back in the car to make the drive from East Oakland to Sonoma county. An hour and a half later, at the most inconvenient time possible, the provider called and left at another voicemail. It has been almost two full weeks since medvidi promised me high quality customer service. And at this point, they am completely unsatisfied and seriously question their competency. Either way, what reputable company Refuses to refund your money after failing to resolve a client’s problem For more than two weeks. Mind you, I called these people for help. And while I understand things can go wrong, the fact that they think it’s is ok to keep my money or take this long to remedy that I am completely unsatisfied is absolutely ridiculous. It is truly criminal. I plan on taking steps to hold them responsible. No one else should be treated this way.

I booked the appointment solely because I wanted to find an alternative to Adderall, which had become ineffective after thirteen years of use. Thumbs down for Agnes Kwapong who failed to get the job done. Let me explain -I was taking 75 mg daily, even though I was informed that the prescription limit they would provide was up to 60 mg the provider failed to follow up, vaguely stating that I already had it in my possession. This cost me $149, and now I'm partially without medication, with no alternative solutions provided. It was a terrible experience and a huge mistake.

My experience with this company fell far short of my expectations. I encountered several significant issues that impacted my treatment: Missed Appointments: The doctor missed a total of 8 scheduled appointments with me. This caused considerable disruption to my schedule and delayed my treatment progress. Medication Delays: On multiple occasions, my prescribed medication was unavailable at the pharmacy. Each time this happened, I had to contact customer service, where I experienced long wait times and unhelpful responses. It typically took an additional 3 days for the medication to be sent to the pharmacy after these calls, further delaying my treatment. Misleading Information: During a phone call with customer service, I was incorrectly informed that I could not see a doctor until after my current medication ran out. This contradicted my understanding of scheduling policies and created unnecessary confusion. These repeated issues resulted in a gap in my treatment for almost a month. I am deeply disappointed with the level of service and communication I received MEDvidi

God awful service. Wait time on the phone is at LEAST an hour. Practitioners do not care for patients in the slightest. I have never dealt with this level of disregard and disrespect in a clinical setting, and that's saying a lot. Having a large patient load is not an excuse for what amounts to medical neglect. As a practitioner in veterinary medicine, if I were to ever speak to or treat my clients the way I was treated by Medvidi, I would be out of a job. I genuinely cannot believe how most of the practitioners could even get a job with their level of incompetence.

I scheduled and paid for my appt. Showed up on time. Waited for 30 min and doctor never showed up. Then I had to call customer service and wait on the line for OVER 2 hours before getting someone to reschedule my appt. I had my appt on a Saturday night and was told by the doctor he was sending my script in that night to the pharmacy. It is now Friday (almost 6 days later) and the pharmacy still doesn’t have the script. I have called every single day since my appt to get an update on where my script is, just to be told every time that they were ‘working on it ‘ …no other details. Today, after calling a 3rd time just today (9th time calling since my appt ) I was finally told that a supervisor would call me back. Instead, the doctor’s clinical advisor called me and said I was a no show to my appt and that is why my script wasn’t sent it. I told her that was insane because I definitely did have my appt. So now I have to wait for her to ‘look into it’ over the weekend and wait until Monday for yet another ‘update’. This is one of the worst experiences I have ever had in terms of customer service …especially something I paid a lot of money for and actually need. Update: My prescription was finally sent in to the pharmacy. And i will say that most of the people that I spoke to were friendly...just wish they had been more empowered to help me resolve my issue in a timely manner.

They only care about making money. My last two appointments costed over $250 and I didn't recieve my medication either time. The first time was because the pharmacy was out of stock and I communicated this to medvidi support but never heard back and the second time I was told my medication wouldn't be filled because I received my medication from a different company the last month (which I was forced to do because I never received my medication like I mentioned) but here's the thing, they only told me my medication wouldn't be filled after I already paid for the appointment, not beforehand. Plenty of other similar stories over the last several months I've been relying on this company only to be constantly stressed out over whether or not I'll have my medication month after month. They simply don't care about their customers at all. It's disgraceful.

Paid them and told them I have PANIC ATTACKS and no longer carry medical insurance only to have them me IMEDIATELY I will not be prescribing you Xanax. STAY AWAY FROM THESE PEOPLE AT ALL COST. They run a pay me only POS business.

SCAM SCAM SCAM Please do not believe any of these other reviews. My pharmacy explained to me that they cannot accept their prescriptions because they are a scam and illegitimate. After days of trying to connect with someone at Medvidi I am left in the dark, I have been on hold; position queue 1 for over 45 mins every time I call. DO NOT USE MEDVIDI: It is a scam