Philip C.
Wow what a scam this place is
Wow what a scam this place is. Before ever seeing one of their “providers” I wanted to make sure that I would actually be able to receive care for my medical needs before having to pay the insane amount money required by them. I was incredibly blunt and upfront about exactly what I needed to know and they repeatedly and emphatically told me that I would absolutely be able to be helped by any of their providers. So I scheduled an appointment. After waiting a ridiculously long time for the person to show up I finally saw them. I said hello and introduced myself to which I received a cold curt reply, I explained what was happening and with no thought or consideration for anything that I said I was told no he would not under any circumstance even consider the treatment that I have had no problem receiving from multiple doctors in several states across the country for years. Needlesss to say I was rather upset because this company had flat out guaranteed me that any of their doctors I see would have absolutely no problem continuing the same treatment I have received for years. The guy basically accused me of lying because he said they wouldn’t say that because the company has no input regarding what treatment he will or will not provide. Then he ended the session as maddening as it was being accused of being a lier what was infuriating was during the whole 4 minutes of the session not once did they ever look at me he just looked at some papers. I contacted the company and asked for a refund because contrary to what they PROMISED ME I received absolutely zero medical care. After multiple unanswered emails over 2 weeks I received a message saying that after seeing the provider there are no refunds given under any circumstances. That’s it no amount of trying to contact them again ever resulted in me ever being able to speak to anyone. My advice to EVERYONE run, run away as far and as fast as you can because you will receive zero medical care from anyone and absolutely no customer service from this apparently not a medical company but a medical middle man that facilitates horrible medical care and charges ridiculous amounts of money for it. Then refuses to delete your information even when you ask them to and then sends you an complete onslaught of spam emails that is nearly impossible to make stop! Seriously please consider yourself warned.
Response from MEDvidiMar 10, 2025
Hi, Thank you for your feedback. Due to privacy regulations, we are unable to discuss or verify matters on this platform. If you would like to speak with our team, please contact us at [email protected] or call (415) 548-2062. Be well, Janet || MEDvidi Patient Support Team




