MEDvidiReviews of medvidi.com

So incompetent Medvidi is negligent. 1. I booked an appointment on Monday for urgent refill of anxiety medication due to another prescription reaction. 2. My appointment was moved until later. The provider was an NP who had absolutely no empathy. She prescribed anti anxiety medication but placed it on "hold" until I confirmed my blood pressure, which had to be done in person. 3. I called back the next morning with my blood pressure. 5 days later, my prescription has still not been sent to the pharmacy. 4. I have called, emailed and texted more than 20 times to try and resolve. The support team has been completely incompetent and just keeps saying they are looking into it. If you need a prescription, do not go to MedVidi.

The Order process was fairly easy…until I read what they were sending. I had been on compounded Semaglutide for 6 months - starting with 0.25mg and building up every month to 1.75mg/week. The “doctor” prescribed 0.25mg despite sending in all of the proof required – even a picture of the last vial I was using. It took a week to cancel it – had to get my CC company involved (always use AMEX as they erred always on your side) - but they sent it anyway. Before I tossed it, I noted that of course the vial was nearly empty (<1mL) but also, they had added 25mg Carnitine! As a biochemist, I literally did 5 years of NIH-funded research at a med school on Carnitine which is a quat that acts like a bus and transports fat into cell’s engine (mitochondria) to burn fat as energy to fuel the body. 25mg is a bogus dose for marketing. I strongly advise that you look at Bioverse or Direct Meds instead as they are legitimate. Caveat Emptor. 3 April Update: Typical response after the fact - all and we will discuss. Looks good but the fact is I have already spent hours on the phone with them and have the same outcome. I am beginning to doubt the impartiality of TrustPilot as I receive an emal from them styating if I did not respond to Medvi's resspone they would remove this review.

Seen the doctor the 26th of March and now it's the 2nd of April and they still have not filled my prescription. They said they needed a note from my doctor stating he knows what meds they were prescribing than they could be filled lmfao I did that what was asked of me and still I sit a week later with no prescription. So not right when it comes to mental health medications. I really suggest that you avoid using there services. I'm going to see how much longer it takes for them to make this right.

I would say a zero for sure! Because they never sent me my meds at all! They said the doctor would call at a time but never called at all! They never sent my meds to me at all so to anyone don’t send no money because u never get it but u all stop trying to take out money at thebank! STOP taking my money out of my bank an u can send my money bank u all must be a scammer for sure!!

Would give zero stars if it allowed. Never received meds. When I inquired they said MD appt not made. Appt was scheduled but never done. After a week of requesting cancellation, they finally cancelled subscription. Now I'm still waiting for refund. Horrible customer service.

Horrible customer service and have not refunded my money

They sent me the wrong medication! I’ve emailed all week and spent hours on hold on the phone and still haven’t received a refund it’s impossible to speak to anyone who has any idea what’s going on. This company is an absolute joke will be filing complaints with bbb and consumer affairs how do they send the wrong prescription medication and stay in business

Honestly I am so confused and don't know if to continue or cancel....the initial starting is very easy, they take payment right away obviously, when they called I had questions and was assured I would get a call within 24hrs but I didn't, when I received medication I had to call again for my questions to be answered. I was advised to call after my 3rd shot, I did my labs and called after my 3rd lab...well that video appointment has now been reschedule from FRIDAY to SATURDAY to now Monday. Mind you I was NOT notified until I was waiting over 20 mins and I had to call. Then the price, every time I call I ask I get told a different price for my monthly, since as you can see on multiple reviews the price changes. I was told I would get a call in 24 hrs to go over billing but you guesses it I did NOT get a call. So I'll see when I get a call from billing and if my appointment doesn't get canceled AGAIN.