MEDvidi is an online mental health service striving to redefine the approach to mental wellness in the US. Our mission is clear and impactful: we aim to transform perceptions and enhance accessibility in the realm of mental health care.Our team comprises experienced mental health professionals, each holding the required licenses and specializations to address a broad spectrum of emotional and mental challenges. They are deeply committed to providing personalized care for attention deficit hyperactivity disorder (ADHD), anxiety disorders, depression, insomnia, weight loss management, and other mental health conditions. We prioritize convenience and effectiveness, ensuring that you can access high-quality mental health care from the comfort and privacy of your home. We strongly believe that mental health care should be as accessible and stigma-free as any other form of healthcare.We are dedicated to making our services both affordable and welcoming to all. We aim to normalize seeking mental support, and our appointment times are flexible, ensuring that help is available when you need it.By choosing MEDvidi, you are taking a decisive step towards a healthier mind and a happier life. With our caring team, user-friendly platform, and unwavering commitment to accessibility and affordability, we are here to support you on your journey to mental wellness.
MEDvidi (medvidi.com) has 1,258 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
medvidi.com
Website
medvidi.com
Category
Mental Health
Location
San Jose, California
Listed on Five Star Index
2026
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Most recent review: October 2026.
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Florida resident here. My doctor really seemed to care and wasn't judgmental at all! I'm always anxious especially with new experiences. This was by far the easiest and most productive way for me to get help for my mental heath issues! Visit was less than 30 minutes and I am happy with my results. Thank you! I will be back next month!
Response from MEDvidiDec 27, 2023
Hi,
Thank you for sharing your feedback. We genuinely appreciate it.
If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062.
Be well,
Janet || MEDvidi Patient Support Team
NI
Niria
My doctor on MEDvidi has been great
My doctor on MEDvidi has been great! When something wasn’t working for me, he adjusted his recommendations. I have been able to improve with those recommendations and medications.
Response from MEDvidiDec 19, 2023
Hi,
Thank you so much for your feedback. If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062.
Be well,
Janet || MEDvidi Patient Support Team
SR
Scott R.
They always take care of me
They always take care of me. I read a lot of the reviews and I hear a lot of bad experiences but I have not had one. They’ve seen me four times. Reading a lot of of the reviews I feel like there’s a lot of addicts that try to take advantage. This is not a place for addicts to try to get large refills. This is a place for people that have serious mental health issues and need help. I really appreciate what this place does for me. In the comfort and safety of my own home.
Response from MEDvidiDec 19, 2023
Hi ,
Thank you for sharing your feedback. We genuinely appreciate it.
If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or Call (415) 548-2062.
Be well,
Jane || MEDvidi Patient Support Team
LC
Leslie C.
I'm gonna say this in as short a…
I'm gonna say this in as short a comment as possible. There's so much I wanna say that I also think NEEDS to be said, in regards to not only MediVidi itself, but my Doctor, Dr.Ambrosio Romero M.D. of FLA.
I've struggled so, so very much in the past with anxiety & depression. Anyone who has more than 1 "issue" knows they feed off each other & can become a monster, making life debilitating after a while. I'd had my run around w/sooo many different Doctors for my mental health. None wanted to take the time to talk to me seriously, unless it was of service to them, prescribing me w/some of the most dangerous & expensive drugs on the market (none of which would've worked for me, as I've been on this ride since childhood). For 7 yrs.i went almost totally uneducated for my mental problems because of this- up until approx.2 yrs.ago when I decided something has to change. The merry-go-round of doctors began all over again, & all it did was make my state of mind (& even my physical health) go downhill & fast! I won't even go into some of the humiliating rituals, & embarrassing (& illegal) things I experienced in seeing different doctors during those 2 yrs. It put me into a tail spin when all I wanted was general, basic help, to begin a journey of healing , sleeping better, & feeling better. I wanted to be spoken to w/respect,not treated like a lab rat , an insane person, or a criminal. The stories I have would make your toes curl. I was even given 7 prescriptions at once by a doctor, none of which were explained to me. The most dangerous was a mood stabilizer at 1700 dollars a mnth for 30 pills. Keep in mind, these are not what I needed. I've had enough experience w/my body & life to know which types of med.(& even which meds) work best for me. I'm all for discussing new , different alternatives, but this was NOT IT.
Somehow as fate would have it, on my last nerve, & crying every day, my husband came across MediVidi Telehealth one day while looking for a solution for me... Even he was seriously worried for my health. We looked over reviews that night, & he helped me look through the credentials & information on each Dr. In my area , offered by The MediVidi Team.
I found Dr. ROMERO M.D., & immediately had a good feeling about him, & apparently that was meant to be. I filled the forms out & made an appointment A.S.A.P!!! He actually confirmed my appointment that same day within an hour & I was really hopeful to speak with him for help! I had a couple rough patches using the system as I'd never done telehealth before, but I called the Team Line (on call),& they answered & explained what to do & how. My appointment was amazing. When we finally spoke, he was caring. He did not rush me. He asked as if he was genuinely concerned, & we discussed options. I told him what I'd taken that'd worked for me recently & what hadn't, & after a little discussion of symptoms & my life info., we came up w/a solution to which I'd need to try. I was told to give it a go, & use the medications for a time that wpuld allow us to see how well they worked & at what dosage. He's very knowledgeable about health, & mental health in general of course, & told me what to expect further. I completely agreed, knowing how the whole "mental issues thing" works. I took the meds. For a month, & they were amazing, just as I'd expected & hoped(having been on them previously). That was my 1st , initial experience, and since then I've seen him for follow ups & regular appointments over the last year ½. Mental issues don't always get "fixed" completely.. but you can totally keep them in check & I work so hard at that. Without this break through, I don't know where I'd be right now. I owe so much to him listening, & helping me. The great thing is, I've noticed that many MedVidi Drs.are totally willing to talk about alternatives for you if your current medical plan/prescriptions don't work. There's lots to try, & it's not an exact science. I know that from many yrs. Of trials. You just have to be patient, but most importantly, find a dr.wilLing to help you & listen. Don't settle for a hack who just wants to get u through the system & not listen to you. Also remember, telehealth isn't for everyone, but it helps soo many people. So it's up to you to see if it fits. I totally believe that MediVidi is a fitting solution compared to many other companies. They have all theirlicenses, & work in accordance to all laws within. I checked, trust me!! Lol. It's affordable, even w/o insurance, & their team is always reachable. You can text msg.them, call, or even use f.b messenger if any problems or questions arise (which can sometimes be unavoidable, but by far this is the most organized team I've personally gone to; I don't think some ppl realize how bad many doctor offices can be!).
By far my longest review,but definitely my most important.
I've to dramatically thank this team& my DR.!
Response from MEDvidiDec 12, 2023
Hi ,
Thank you so much for your feedback. Your support means a lot to us. We are always here for you - in case you need us, contact us via email at [email protected] or this phone number (504) 414-5095
Have a great day 💛
Be well,
MEDvidi.
KC
Katie C.
Great customer support team
Great customer support team, there have been a few times where the pharmacy is out of stock due to a medication shortage and the support team has been very helpful in contacting the doctor for alternative medication and pharmacies
Response from MEDvidiDec 9, 2023
Hi ,
Thank you so much for taking the time to share your feedback.
If you ever have any questions or concerns, please don't hesitate to reach out to us at [email protected] or Call (415) 548-2062, as we are here for you every step of the way.
Be well,
MEDvidi .
SJ
Sammy J.
Very helpful and easy to use
Very helpful and easy to use
Response from MEDvidiNov 30, 2023
Hi,
Thank you for taking the time to share your feedback. We are grateful for your support.
If there is ever anything we can assist with, please contact us at [email protected] or call (415) 548-2062.
Be well,
Jane || MEDvidi Patient Support Team
WB
William B.
Great service
my doctor was ahead of schedule, listened to all of my concerns and genuinely acted like he cared about me not just as a patient but as a human being as well. It’s super easy to make appointment and get access to my Rx’s.
THANK YOU!
Response from MEDvidiNov 30, 2023
Hello ,
Thank you for your feedback! It means a lot to our team. In case you need our help in the future, don’t hesitate to reach out to us at [email protected] or (415) 548-2062.
Be well,
MEDvidi.
SB
Steve B.
Want to give appreciation to Medvidi…
Want to give appreciation to Medvidi patient support staff , the help needed was there , they exemplify the company mission
Response from MEDvidiNov 23, 2023
Hello ,
Thank you so much for your feedback! Your support means a lot to us. We are always here for you - in case you need us, contact us via email at [email protected] or this phone number (415) 548-2062.
Have a great day 💛
Be well,
MEDvidi.