MedleyReviews of medleyhome.com

From start to finish customer service was outstanding! I can't recall the last time I received such personalized assistance, so this Medley purchase was refreshing. Initially I had concerns buying the Mota Bumper Sectional without seeing it in person, but with the 15-day in-home trial AND 100-day return policy, it's a pretty risk-free purchase. Finally the eco-friendly and high quality (who hand ties springs anymore?!) furniture is rare to find in the market. Once it was delivered, it was love at first sit (and sight)! I'm SO happy with my sectional! It's the most comfortable and well-made sofa I've ever owned. Definitely a piece that I'll have for many years to come.

Everything was great! The website was very clear about what choices were available, and your staff was ready to answer any additional questions we had. She even helped us regarding how we should adjust the height of the couch and which types of legs would go best with that height. After we placed our order, Medley sent regular updates about constructing the couch (and ottoman) as well as shipping and delivery information, all of which was helpful in planning for the arrival of our new furniture. Best of all, we are really pleased with the final product. It’s very comfortable and looks beautiful in our living room!

We are VERY happy with our Rio XL sofa, XL ottomans, and chair. After researching non-toxic furniture for a while, I decided on Medley and am happy I did. It is very well made and super nice looking! It did take a few months to receive it, which was expected, as I was advised of this when I ordered. It is not put into the production line until after you order it, as it is custom made to your specifications, so you should expect a wait. All went smoothly and I received status updates along the way. It was completely worth the wait.

Great customer service and we love our new chemical-free couches

We purchased a couple of furniture pieces from Medley and were very pleased with the customer service. The quality of furniture is superior, wonderful craftsmanship, and a great choice of fabrics. I had a few questions before purchasing and the designer service was very helpful and quick to respond. We highly recommend Medley furniture!

So amazing! The customer service was great and my furniture is absolutely beautiful!

We love our new sectional! It’s absolutely gorgeous and so comfortable! The custom fitting to the size of our room was a huge plus. Great customer service as well!

The Mota Sofa and Ottoman are lovely and we couldn’t be happier. We opted for latex fill for the most support and long lasting comfort. This is a seriously comfortable couch. The lead time was accurate and honest and we received update emails along the way. The local delivery team was friendly. Great experience and a great product.