MedleyReviews of medleyhome.com

I was so astounded at the quality of the customer experience as well as the quality of the uniquely made products. The customer experience was both kind and engaging. Although I had some issues with the delivery handling via the delivery company, these were resolved with both understanding and professionalism. Thank you Medley!

Excellent customer service, excellent products, excellent delivery. I can't say too much more about Medley other than this is my favorite furniture "store". I am so impressed with every interaction I have had with this company that I absolutely have not one single complaint. I ordered a large chair and a sofa and was thrilled upon their arrival. Quality is superb. Good solid that will last for many many years. I would not for one second hesitate about recommending Medley. It is worth the little wait to have your furniture made rather than going into a store showroom. Lynn Harland, North Bergen, NJ

Had a wonderful experience with everyone we interacted with. It was a big purchase for us, and we wanted to be sure we were selecting the right color, dimensions, etc. and the whole team was incredibly helpful and responsive. We get compliments on the couch every time someone comes over. More importantly, it's comfortable and we feel great about letting our baby play onnit and stuck his face in the cushions. I recommend.medley to everyone looking for a new couch!

Happy with the experience. Everyone I’ve dealt with from customer service to operations to delivery have been great.

I was a little afraid to order furniture sight unseen from a company I hadn't heard of before but I am so happy I took a chance. I ordered the Rio sofa and chair and I love them both. They are so comfortable. Medley kept me updated throughout the entire process. My order came earlier than expected and the delivery people were great. Would definitely recommend them to others.

We are two-time customers of Medley (previously Stem). We found them through our research for green furniture makers and two years ago ordered our first sofa, chair, and ottoman, which we have been very pleased with. More recently we were looking around for a sectional and ended up purchasing from Medley on clearance a sectional that had been returned by another customer because they didn't end up liking the color (no other issues). Again, we are very pleased. We worked with Laura through both order processes, and she was very responsive and helpful. We live on the East coast, and it's a bit nerve wracking to order "big ticket" items like this sight unseen. But we have been very happy with the results and would recommend Medley to others.

We love our couch! It did take longer than we would have liked to have received it

I got the Mota sleeper sectional, and I am in love with it. It’s SO comfortable—and beautiful! I can’t remember the name of the fabric, but it’s the perfect bluish green. It was really important to me to get furniture with no flame retardant, and this couch fit that necessity, for my space perfectly and looks amazing. The delivery guys were also excellent (Angel and his team). I live in an unconventional place, and they walked down 200-plus steps, on a hillside, multiple times to deliver it. The fabric is pulling a little bit in just one place, and I haven’t slept on the pullout bed yet to assess how comfortable. Other than that, this couch is everything I dreamed it would be — and more. And the customer service was excellent. I showed pictures of my living situation to Justin, from their operations team, and he guaranteed they could help me out. And they did! I would recommend Medly to anyone!