I had the most pleasant experience ordering the thigh high closed toe Juzo compression stockings with your customer service representative Alex. What a wonderful, kind, and highly informed employee. I will order again! Thanks so much!
CO
Consumer
GREAT EXPERIENCE
IT WAS EASY, WITH GREAT OPTIONS. MUCH BETTER THAN MY LOCAL MEDICAL SUPPLY STORE. ORDER WAS TIMELY, AS WELL AS ACCURATE. THEY ALSO FOLLOWED UP JUST TO MAKE SURE I WAS SATISFIED AND THE ORDER WAS CORRECT. A LOT OF COMPANIES COULD LEARN JUST FROM THAT.
KW
Kip W.
I appreciated the amazing customer…
I appreciated the amazing customer support. I was able to return a pair of socks that were too small and was able to get a refund and order a better fit with no hassle I was amazed!
In addition, I was able to order via customer support and was sent an invoice that was so helpful!
Keep up the good work!
Kip Walker
CE
Christine E.
Look no further for quality compression socks & hose!
I was looking for a reputable & trustworthy company to buy stylish compression hose from, not only for myself but also a company that I would be willing to recommend to my Patients and Nurses.
Medity Health not only checks all the boxes but exceeded my expectations! Terrific customer service, best compression knee socks I have worn, from a wide variety of stylish knee high socks and silky thigh highs to a variety of Men's comfort compression fit socks. These compression socks don't even look like compression socks & hose, yet they are! Look no further, this is the "special company" that I was searching for, they will not disappoint. A great company where you can actually speak to someone that cares to listens to you, I only wish I had found them sooner.
Highly recommend, do yourself a huge favor, buy and wear compression socks whether you fly or sit in the car for several hours, or on your feet for long periods at a time, your legs will feel so much better and decrease your risk of potential blood clots! A customer for life!
Thanks Medity Healthy.
With Grateful Appreciation,
Christine Lottman RN, CEO
Concierge Senior Care Management &
Concierge Care Nurses
Newport Beach, CA
BD
Bonnie D.
I have never received such great…
I have never received such great personal service from an online business. In fact it’s hard to get this kind of service in person. I was trying to get some compression garments before a plane trip. The delivery company couldn’t get them here in time so Medity intervened and I got a. pair overnight. Thank you so much.
CP
Carol P.
I needed to order a pair of compression…
I needed to order a pair of compression wraps, I had some questions about the fit and how they were worn. Monica H helped me out with the sizing.
DB
DIANNE B.
Best Customer Service
Have been using Medity Health for several years and have found that their customer service is absolutely the best in a time when so many others fall short! Will be a client forever!!
PM
Paula M.
Customer service is nonexistent
Customer service is nonexistent. I have tried repeatedly. I sent my garment back and they refuse to respond. It’s not like I sent it back with some random address. I used their label. Never again! Nice way to treat cancer survivors! Buyer Beware!
Response from Medity HealthSep 20, 2024
Hi Paula,
Thank you for reaching out with your concerns!
It looks like we did receive your garment back, and it appears the Returns Team missed the internal note on your order to contact you once it arrived. We’re sincerely sorry about the inconvenience, and the delay in following up. It looks like we were waiting on additional details from you regarding what size you wanted to exchange it for which is why we were unable to ship out a replacement garment for you.
After looking through our records, we weren’t able to locate any unanswered emails or voicemails from the contact information that we have on file for you. We never want a customer’s message to go unanswered, so if you’re able to provide us with information regarding your attempts to contact us, it may help us identify any potential gaps we may have in our customer communications.
Thank you for bringing this matter to our attention, and we appreciate your continued trust in Medity Health for the past 2 years for your compression garments.
All the best,
The Medity Health Team