Medisave US LLPReviews of medisave.net

Response from Medisave US LLPFeb 1, 2016

Hello Galvan I am sorry to hear of the problems you have experienced with your order. I have had a look into this and it appears that one of the items you have ordered was out of stock, so we sent you the one item we did have and put your order on back order for when the remaining item arrives in stock. If you have any further questions regarding this please feel free to contact us at [email protected] Kind Regards Medisave Customer Services

Response from Medisave US LLPJan 8, 2016

Hello Keith I am sorry to hear of the issues you have experienced the offices have been closed over the holiday period which is maybe why you have been unable to contact us in this time. I believe you may have spoken to a US representative since who has informed you of the situation regarding your order. Kind Regards Medisave Customer Services

Response from Medisave US LLPDec 17, 2015

Hello Smith Thank you for your comments. Please accept my sincere apologies that your stethoscope was not engraved. I can see from your order that this should absolutely have happened. If I could ask you to contact the US team directly on [email protected] they will be able to assist you in getting the stethoscope engraved. Kind Regards Medisave Customer Services

Response from Medisave US LLPNov 11, 2015

Hello Chris I am sorry to hear that your stethoscope did not arrive with you in excellent condition. Can I ask you to email us with pictured of the stethoscope head please to [email protected] We want you to be 100% happy with your purchase and if the item is defected or faulty then we will replace it for you even if it is engraved. Kind Regards Medisave Customer Services

Response from Medisave US LLPOct 22, 2015

Hello Thank you for your review. I have had a look at your order and I'm afraid there is no indication of any engraving at all on the order. If I could ask you to contact our Customer Service team in the US on the below contact information they should be able to advise on how to get this stethoscope engraved for you. Their contact details are [email protected] Kind regards Medisave Customer Services