Medisave US LLP is listed under Health Equipment.
Medisave US LLP (medisave.net) has 6,528 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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melissa M M P.
Asking me for a review on something I have yet to receive
Response from Medisave US LLPDec 29, 2020
The request is automated and the transit time with USPS should not take as long as it did - it's been a challenging year.
Caleb H.
Ordered 11/27/20 as of 12/18/20 still waiting for my wife's graduation gift. She graduated last sunday...
Response from Medisave US LLPDec 18, 2020
Caleb, These are trying times for sure. We've had both stock issues with our suppliers and delays with our carriers - all completely outside of our control. We did ship your order with USPS on the 11th - USPS tracking 9410836895232428372150. According to USPS the package is still in transit. I apologize for the delay.
Walter C.
I ordered a stethoscope from you. After a week I had not received it. When I called to check on the order, I was told they were out of stock.Whick I wouldn't have know if I didn't call because I was notified when I ordered it or after a week of waiting. The sales person then suggested a different color. After 3 colors were offered. I was told none of those were in shock. Then I was informed that there were being discontinued. So I went with a different model. Which I have not received yet. I placed the original order on Nov. 30th. I will never do business with this company ever again. Now It's a week from Christmas and I have nothing for my wife.
Nakia J.
I wish I could rate this even lower than a one star. My order was switched twice because of stock issues after a representative indicated it was in stock. It’s been over a month and still waiting but there wasn’t any hesitation with taking my money. So pissed off!
Response from Medisave US LLPDec 17, 2020
Nakia, These are trying times for sure. We've had both stock issues with our suppliers and delays with our carriers - all completely outside of our control. Your frustration with us, however, is well warranted. As we scrambled to fulfill a large number of back orders with very limited stock your order was altered multiple times before we actually shipped it out. This is not the service our customers should expect or to which we aspire. I apologize again.
amber P.
I ordered a stethoscope a couple days ago. I then received an email from medisave telling me my stethoscope is out of stock and my order is on hold. I contact someone from medisave, and they told me the color is discontinued. When were they gonna tell me? I replied with another color that I wanted to replace, and they have not even gotten back to me. It feels like I’ve gotten scammed even though it’s a trusted website, it doesn’t seem like it.
Response from Medisave US LLPDec 17, 2020
I'm sorry for the trouble with your order. This has been a difficult holiday season with not only stock shortfalls from Littmann but discontinuations of popular SKUs - all completely out of our control. Our stock notifications lack the specificity to cover all the details, I'm afraid. We send the automated message that something is out of stock with the expectation that we can discuss options directly with our customers. With the volume of orders and issues - this has been a challenge. I apologize.
Joshua L.
I have yet to receive it. Medisave never told me they didn't have it in stock when ordered. Even thought when I called they said they always email their customers, I never had an email.. check inbox and spam to be sure.. So it took forever to even get it in production. Now the tracking for it, said it was suppose to be delivered on the 14th and now it says it's late and won't give me any update if it will arrive. To bad my wife won't have her gift for Christmas.
Response from Medisave US LLPDec 17, 2020
These are trying times for sure. We've had both stock issues with our supplier (3M Littmann) and delays with our carrier (USPS) - all completely outside of our control. Your frustration with us is understandable but could be shared with those two organizations. It looks like your package has yet to be delivered but is at least getting closer. We hope you see deliver this week.
Rose
I have not received it yet.
Response from Medisave US LLPDec 17, 2020
It looks like USPS tried to delivery on the 16th. I see that you scheduled a redelivery. From experience they can be very slow to redeliver. Is it possible to pick up from the local Post Office? That is typically the best.
Hussain K.
I purchased an item , payed for it and payed extra 20$ or so for overnight shipping Recieved an email saying your item is out of stock and cant be shipped Sent 1000 email to know when the item will be shipped again, with no response and finally after 10 days or so it was shipped with no response to my emails cheers,
Response from Medisave US LLPDec 17, 2020
I apologize for the lapse in communication. We are inundated with orders (a good thing) and issues (not so good) this holiday season. We regret not being able to respond to every customer inquiry in a more timely manner.
