Medisave US LLPReviews of medisave.net

Response from Medisave US LLPDec 29, 2020

I apologize for the delay with your order. This has been a very trying year with product issues from 3M Littmann and delivery issues from USPS - all completely out of our control. Your order appears to be among the latter. While updates on these packages have been slow to populate on the USPS site it is our understanding that they are moving through the USPS system - just slowly and without the typical scanned updates we would expect. To be clear, this package has shipped and is in the custody of the United States Postal System (not very reassuring I know).

Response from Medisave US LLPDec 29, 2020

Your frustration is warranted - just misplaced. Your order was placed on the 9th and shipped on the 11th. It is the carrier that you chose at checkout (USPS) that has let us both down, I'm afraid.

Response from Medisave US LLPDec 29, 2020

I apologize for the delay with your order. This has been a very trying year with product issues from 3M Littmann and delivery issues from USPS - all completely out of our control. Your order appears to be among those with both issues. To be clear, the service you selected at checkout was the free USPS Priority Mail which is not a guaranteed express service. Typical time in transit would be about five days - but these are not typical days. While updates on these packages have been slow to populate on the USPS site it is our understanding that they are moving through the USPS system - just slowly and without the typical scanned updates we would expect.

Response from Medisave US LLPDec 29, 2020

I apologize for the delay with USPS - something we're seeing throughout the USPS system which, in their own words, is due to "unprecedented volume." That said, this delay is crazy. We will file an investigation and send you the details - you'll have all my contact information.

Response from Medisave US LLPDec 29, 2020

We have a variety of shipping options at checkout - USPS is not a very good choice these days

Response from Medisave US LLPDec 29, 2020

Your frustration is completely understandable - we are, unfortunately, powerless to control how USPS handles (or mis-handles) the transport of our packages once they pick them up from us.

Response from Medisave US LLPDec 29, 2020

We're sorry your order was delayed. The service we are receiving from USPS is not typical. They are experiencing widespread system failures due to "unprecedented volume."

Response from Medisave US LLPDec 29, 2020

It looks like your order was delivered a few days late. We are seeing delays across the USPS system.